Caliber - Gainesville TX

4.6 (579reviews)
88%
1000 N Ih35,  Gainesville,  TX  76240

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (579)

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My Experience

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My Experience

Taryn was amazing and very friendly

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Repair Quality

Taryn J was amazing

Customer Service

My Experience

Our truck came back looking brand new, we could not be happier with the end result! Exceeded expectations

Likely to Recommend

Repair Quality

Exceeded expectations!

Customer Service

Excellent customer service and communication!

My Experience

Great experience. Every single person working there was exceptionally nice and helpful. Great bunch! Great place! I plan to recommend you to everyone I know!

Likely to Recommend

Already have. Love spreading the word about good places.

Repair Quality

Loved working with Calber Collision and especially with Taryn. Everyone else were extremely pleasant and helpful, too. Great experience! The repairs on my Ford Escape are perfect.

Customer Service

Better than anywhere else I’ve been in a long time.

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Returned Clean

My Experience

It was good an easy. Everything went according to plan.

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Returned Clean

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Customer Service

Sarah was excellent

Returned Clean

My Experience

There’s isn’t anything I have to say but she was amazing as very helpful. The work done surpassed my expectations.

Likely to Recommend

Repair Quality

Everyone there is professional and very knowledgeable. The communication was on point and repairs were perfect and on time.

Customer Service

Likely to Recommend

Repair Quality

Wonderful customer service and communication

Customer Service

Returned Clean

My Experience

The vehicle looks awesome and Sarah communicated the whole time.

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Returned Clean

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Customer Service

Taryn was pleasant to work with and kept me updated throughout the process

Returned Clean

Likely to Recommend

Absolutely without a doubt.

Repair Quality

Our vehicle looked like a new car.

Customer Service

Everyone at Caliber Collision in Gainesville Texas was excellent!

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Repair Quality

Taryn went above and beyond to make this horrible experience the most pleasant it could be. She is amazing

Customer Service

Everyone was as nice as could be

My Experience

Communication was excellent. Sarah kept me informed and answered all of my questions. I would definitely use Caliber Collision again. Hope I don’t have to but would if I have to

Likely to Recommend

Repair Quality

Everything went ok

Customer Service

My Experience

Bad experience with the location in Dallas. They dated the did not have my vehicle at the location after the Gainesville location dropped it. The rep Marilou did not take the time to look on the lot or locate my car . On top of that I asked to speak with a sup she refused to put him on the line. After going back and forth between two locations the rep called me back to tell me they have the vehicle and Blamed the delay on Gainesville. When I picked up vehicle and talked to manager at Dallas location he lacked sympathy and was disinterested in my concerns…. Worse experience and took them a month for repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They kept me up with the progress of my car each day it was in the shop. Let me know each thing they were repairing on my car. Showed me she was very knowledgeable and she was very courteous. Thanks

Likely to Recommend

Repair Quality

Great job

Customer Service