Caliber - Grand Junction - 25 Road

4.7 (1,720reviews)
94%
564 25 Road,  Grand Junction,  CO  81505

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,720)

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I appreciate your friendly and professional services.

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Thank you for your quick and professional service!

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Everyone that assisted me was very helpful and professional.

Returned Clean

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Translated from Spanish by Carwise
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Muy bien servicio y profecilismo

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Excellent, superior customer service

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My car looks beautiful. Just wished KIA could of got the parts delivered safely. I was without it for over 2 weeks.

Customer Service

They were great!

Returned Clean

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Repair Quality

Overall, I’m satisfied with the repair quality and the vehicle appears to have been repaired well. The team was professional and it’s clear customer service is important to the company. That said, the pickup experience could be improved. I was told that normally someone would walk the vehicle with me to review the repairs, but due to staffing shortages I was asked to locate the vehicle myself which was out back and I would need to find it and inspect it on my own without assistance. This made it difficult to confidently evaluate the repair quality, as I did not have the benefit of a staff member pointing out the work performed or confirming everything was completed as expected. This step seems important and would have increased my confidence in the final product. 6 for this rating is being generous because of the gray space created with pick up.

Customer Service

Overall, the team was professional and it’s clear customer service is a priority. Communication throughout the repair process was solid and I was very impressed throughout the repair. However, the pickup experience did not meet expectations. I was told that normally someone would walk the vehicle with me to review the repairs, but due to staffing shortages I was asked to locate the vehicle myself and inspect it without assistance. That final step is an important part of the customer experience, and its absence took away from an otherwise positive process. I would of rated a 10 if it wasnt for the final delivery.

Returned Clean

Likely to Recommend

I will definitely recommend Caliber any friends or family if they have any autobody needs!

Repair Quality

Frank was very helpful through the entire process from start finish! He helped start the claim with my insurance company, throughly explained the whole process, did the estimate, and got my vehicle fixed and returned in timely manner! Caliber Collison does quality work, they where very helpful, and my my repair process go as seamless as possible!

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My car is beautiful once again

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Very nice and helpful

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Was a quick process easy

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Very quick turnaround. Looks great

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Rate communication,very easy process.

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Great work, great service. I will definitely recommend to friends and family.

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Frank was extremely helpful and got my vehicle in super fast and kept me up to date with all developments along the way.

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Had my truck fixed and back to me in a week. Great job

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Great job.

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Great customer service. Kevin too good care of me.

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Very great service thanks Frank

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Returned Clean