Gerber Collision & Glass - Grand Junction/25 1/2rd

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service from everyone! A big thank you to Brandon for keeping me constantly updated. I will recommend Gerber to all my family and friends.

Likely to Recommend - 5.0/5.0 -

A big thank you to Brandon and all of the staff for keeping me updated daily and getting my car back to me in a timely manner. I will definitely recommend Gerber to others.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Overall, a nice job--just a little slow getting it done.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Brandon was great. Service was great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Larry always goes above and beyond to make a great repair. My vehicle was damaged by a PDR facility in GJ which Larry made sure to get corrected and looking brand new in a very quick and professional manner.

Customer Service - 5.0/5.0 -

Larry made a tough situation easy and quick with a repair that looked like nothing ever happened.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Thanks

Repair Quality - 5.0/5.0 -

Gerber is friendly and professional. I highly recommend this business. Thank you

Customer Service - 5.0/5.0 -

Thanks

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

From the moment I stepped into the facility, I knew I was in the right place. Friendly staff and very experienced. Just a great experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication through the whole process

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

End job was good. Took a little longer than expected.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Took care of my issue very quickly. Even tossed in a wash and detail to top it off!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very quick to fix my issue and also did a wash/detail.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

But I would warn them about possible delays and the front desk ladies.

Repair Quality - 3.5/5.0 -

I did this once but here it is again. 1.I was annoyed about the constant delays in getting my truck back. One delay after another. 2. I was told by Blacks towing that it was being taken to one place at Gerbers when in fact it was taken to a different one. 3. I was never contacted or told that they had to restart or jump my battery several times. In fact they had to jump my truck before I left there. I had to go to Batteries Plus in order to fell comfortable getting home. My battery was over it's time limit. AND the front desk ladies at both places answering the phones both need a class in not only phone etiquette but also in manners. Not nice at all and very abrupt. The men however were all great and patient and answered this old ladies numerous questions and put me at ease. That's why I didn't give a higher score.

Customer Service - 3.5/5.0 -

see first answer!!!

Returned Clean