Caliber - Great Falls

4.7 (397reviews)
97%
4114 North Park Trail,  Great Falls,  MT  59405

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (397)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for repairing my vehicle in a timely manner. I also greatly appreciate the line of communication and steady updates.

My Experience

Customer service was top notch, professional and understanding. True 5 star experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will be doing!

Repair Quality

Great communication and help! Will be recommending to everyone I know.

Customer Service

Returned Clean

My Experience

Work was done quickly and professionally. Very welcoming atmosphere.

My Experience

I was so happy with the paint job on the newly repaired fender and bumper, that I told Tosha, "I will never consider anyone else for my auto body repairs." Tosha was so on top of keeping me updated that I never worried about what was happening at all.

My Experience

Everything looks good and it was done so fast. Thank you.

Likely to Recommend

I was recommended to you and I would do the same for someone else

Repair Quality

My car looks very good and I was very happy with how fast I got my car back.

Customer Service

They keep you informed and nice to deal with.

Returned Clean

Likely to Recommend

Repair Quality

Car looked amazing when i got it back. Very clean inside and out. Also as a woman, i loved seeing the shop run by more women than men. Refreshing to be honest.

Customer Service

Returned Clean

My Experience

Nice job looks great thank

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I loved the updates and how easy it was to drop off and pick up

Likely to Recommend

Repair Quality

Customer Service

My Experience

Treated great, workmanship was very good, very thorough.

Likely to Recommend

Cost seems high

Repair Quality

I now have lights on my dashboard that I didn't have before.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Truck might even look better than before the hit and run

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for completing the hail repair—those dimples were addressed perfectly and I’m very pleased with that aspect. However, I need to raise a concern regarding the scratches that now run down the passenger side and across the tailgate/lid area. These are distinct from the minor door-ding type scratches the car already had, and they were not present prior to the repair. They appear consistent with the width and pattern of a steel wool pad, which I unfortunately discovered taped closed and left in the back of my vehicle. I had not re-entered the vehicle until retrieving my magnets while the representative stepped away for her camera, which is when I found it. While the representative mentioned checking before-and-after photos, I was left feeling as though my concerns were being dismissed, and I never received any acknowledgment or apology. The fact remains: the scratches were not there when I brought my vehicle in, and they are there now. I would appreciate a clear explanation of how this happened and what Caliber Collision intends to do to remedy the damage.

Likely to Recommend

Repair Quality

I gave Caliber Collision a 10 out of 10 because they absolutely earned it. From start to finish, the hail damage repair on my vehicle was seamless, professional, and—most importantly—flawless. The team didn’t just fix dents; they restored my car to its pre-storm glory in a way that exceeded my expectations. I’m thrilled with the result. Every time I look at my car now, I’m reminded of the craftsmanship and care that went into it. Add to that the friendly communication and smooth process, and there’s no question I would return. If another Montana hailstorm ever decides to use my car as target practice, Caliber Collision will be my first and only call.

Customer Service

I gave Caliber Collision a 10 out of 10 for customer service because they made the entire process easy, stress-free, and actually enjoyable. From the moment I walked in, I felt like more than just another ticket number—they treated me like a valued customer. The staff kept me informed every step of the way, answered my questions with patience, and made sure I understood exactly what was happening with my vehicle. They struck that perfect balance of professionalism and genuine friendliness that you just don’t see everywhere. When you combine that level of service with the flawless repair, it’s no wonder I’m a fan. Caliber Collision has raised the bar for what great customer service should look like.

Returned Clean

My Experience

Yes, everything was perfect and on time

Likely to Recommend

Repair Quality

Customer Service

My Experience

Still have some unresolved repair s