Crash Champions #0824 Great Falls

4.9 (667reviews)

97%

(406) 727-8611

1111 38th Street North, Great Falls, MT 59405

97%

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1111 38th Street North
Great Falls, MT 59405

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About Crash Champions #0824 Great Falls

See Photos

1111 38th Street North
Great Falls, MT 59405

Get Directions Website Email

Schedule an appointment at Crash Champions #0824 Great Falls

Book Appointment

Apply for Financing

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

GM Basic

Honda

Hyundai

I-Car

Jeep

Kia

Ram

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Website

Reviews (667)

Sort By:
Newest
Rating

640 Customers Rated

5 Stars

88.9% Complete

(593)
4 Stars

4.3% Complete

(29)
3 Stars

1.2% Complete

(8)
2 Stars

0.1% Complete

(1)
1 Star

0.3% Complete

(2)
< 1 Star

1% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected. The professionalism and friendliness of the team were frequently highlighted, along with their thoroughness in handling insurance paperwork. Many customers appreciated proactive communication and timely updates throughout the repair process. Vehicles were often completed ahead of schedule, and the complimentary interior and exterior detailing was a pleasant surprise for many. A few customers noted areas for improvement, including more proactive status updates without needing to call, occasional delays in completion dates, and minor issues such as loose parts or cleanliness inconsistencies upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness

"Excellent customer service.!! They went above and beyond to help throughout the claims process. Our car looks amazing.. They do fantastic ..." Read more

"Crash Champions always goes above and beyond with their service, communication, and repairs."

"... the 38th Street location in Great Falls is always friendly, communicates well, and does excellent work. They take the time to walk you around your vehicle, ..." Read more

"I was very happy with the personal and the professional repair work that was done. I would recommend their services to ..." Read more

"They were very professional and informative of what needed to be done. Their prices were reasonable."

"My vehicle was ready exactly when they promised."

"Vehicle was done early"

"Done a day early actually..!!"

"Got pushed back 3 times"

"They worked very hard to get it back when I needed it."

Service Quality
Timeliness

Service Quality
Timeliness

"Excellent customer service.!! They went above and beyond to help throughout the claims process. Our car looks amazing.. They do fantastic ..." Read more

"Crash Champions always goes above and beyond with their service, communication, and repairs."

"... the 38th Street location in Great Falls is always friendly, communicates well, and does excellent work. They take the time to walk you around your vehicle, ..." Read more

"I was very happy with the personal and the professional repair work that was done. I would recommend their services to ..." Read more

"They were very professional and informative of what needed to be done. Their prices were reasonable."

"My vehicle was ready exactly when they promised."

"Vehicle was done early"

"Done a day early actually..!!"

"Got pushed back 3 times"

"They worked very hard to get it back when I needed it."

Shannon (Toyota owner) reviewed 10/2/26

I've only had my vehicle back 1 day

Always answered phone and had an update

Shelia (Mazda owner) reviewed 10/1/26

Evelyn (GMC owner) reviewed 9/29/26

Chad (Ford owner) reviewed 9/29/26

said to come pick up drove 7 hours paint job messed up and had to redo front headlight not done now ac not working :(

manager trying to make right but lost two days of work due to shop issues

Nancy (Audi owner) reviewed 9/28/26

Thomas (RAM owner) reviewed 9/28/26

Warren (GMC owner) reviewed 9/21/26

Brandy (Ford owner) reviewed 9/16/26

Mary (Honda owner) reviewed 9/16/26

Very satisfied with the service I was given, staff were very respectful and accommodating. Thank you!

Hayden (Toyota owner) reviewed 9/14/26

Ron (RAM owner) reviewed 9/7/26

Richard (Honda owner) reviewed 9/7/26

Service was good. We did have to bring the vehicle back in to adjust the passenger door which was not operating properly. The rating would have been a 10 if it would have been caught prior to releasing the vehicle.

Blair (GMC owner) reviewed 9/2/26

Andrew (Chevrolet owner) reviewed 8/31/26

James (Toyota owner) reviewed 8/31/26

Vincent (Chevrolet owner) reviewed 8/31/26

Martin (Chevrolet owner) reviewed 8/27/26

Michelle (Ford owner) reviewed 8/21/26

Anthony (Chevrolet owner) reviewed 8/19/26

They exceeded expectations and would recommend.

Quick and painless experience. The repairs look great and backed by a lifetime guarantee. I will definitely go back if needed!

Michael (Toyota owner) reviewed 8/18/26

They kept delaying the completion date

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Crash Champions #0824 Great Falls

Schedule an appointment at Crash Champions #0824 Great Falls

Explore easy payment plans powered by Sunbit

About Crash Champions #0824 Great Falls

Schedule an appointment at Crash Champions #0824 Great Falls

Reviews (667)

640 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0