Crash Champions #0824 Great Falls

4.9 (643reviews)
97%
1111 38th Street North,  Great Falls,  MT  59405

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (643)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and going above and beyond expectations. Communication and status updates were highlighted as strengths by many customers, who appreciated being kept informed throughout the repair process. Timeliness was another strong point, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including proactive communication updates without needing to call in, occasional cleanliness concerns, and minor rework issues on some visits. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"... throughout the claims process. Our car looks amazing.. They do fantastic work and pay very close attention to detail. Thank you so much.!!" Read more
"Crash Champions always goes above and beyond with their service, communication, and repairs."
"Everyone there listened to me, were knowledgable, helpful and pleasant. They made everything so easy!!!"
"Top quality repair work"
"... They took care of all the insurance paperwork. The repairs done timely and very professional. I would recommend them to anyone." Read more
"Vehicle was done early"
"It was much earlier than expected"
"Done a day early actually..!!"
"Got our Audi fixed in record time. Highly recommend!!!"
"They worked very hard to get it back when I needed it."

Likely to Recommend

I would recommend them to anyone needing their services. They are top notch.

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They were very professional and informative of what needed to be done. Their prices were reasonable.

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Customer service is good as it gets. I was very impressed.

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My Experience

Great job. Great customer service. The automated delivery service could use some improvement . Got texts that stated inaccurate information. But overall had a great experience.

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Quickly done and well handled well.

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I've taken two different vehicles to Crash Champions, and it's been a great experience every time. The team at the 38th Street location in Great Falls is always friendly, communicates well, and does excellent work. They take the time to walk you around your vehicle, show you everything they repaired, and answer all the questions you have. Highly recommend!

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Did a great job

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They were professional

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I am actually more than satisfied with the work that was done on my 2008 Highlander

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The front of my car looks perfect

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