Crash Champions #0826 Great Falls Dwtn

4.9 (505reviews)
99%
1100 15th Street North,  Great Falls,  MT  59401
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As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
Call
Email

Reviews (505)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Regular updates via texts, voicemails, and phone calls were frequently highlighted as a standout feature, keeping customers well-informed. Several customers appreciated vehicles being completed ahead of schedule, and many noted complimentary interior and exterior cleaning as a pleasant bonus. A few customers, based on their own comments, pointed to areas for improvement including delays in repair timelines, inconsistencies in communication between the shop and insurance providers, and occasional missed repair details. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"The car was repaired successfully and looks like nothing ever happened. The team at Crash Champions also provided good ..." Read more
"Professional, courteous, prompt! The end result was perfect."
"The whole team was fantastic! They kept me updated throughout the week. I have a Jeep that needed the door replaced and they ..." Read more
"Great car care and customer service from the very start. The team provided me with the car care I needed and ..." Read more
"Excellent service with attention to detail that no other repair service provides."
"... took. The process lasted more than a month, and the lack of communication between my insurance company and the repair shop was frustrating. I often received ..." Read more
"... repaired my rig beautifully and on time as promised. They kept me informed of the progress with constant updates. They were professional, courteous and friendly. Great ..." Read more
"Kept in constant communications with updates on the work being done"
"The whole time Crush Champion had my vehicle they kept me up to date about the status of my vehicle and when it would be done I appreciate it and was ..." Read more
"The team there worked as quick as they possibly could on my vehicle with great communication it definitely feels like ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We were very satisfied . Excellent repair, excellent customer service

Likely to Recommend

Repair Quality

Customer service and repair service excellent

Customer Service

Great- very nice people

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Crash Champions did a beautiful job on repairing my Volvo XC60! They even washed the entire car for me. It looked fantastic!! It looks brand new! Great job!!

Customer Service

Everything was explained from the beginning to the end. They called me with updates just as they said they would. They even helped me navigate the rental car process! Excellent customer service!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Crash champions was great to work with. They kept me well informed on my trucks repair, completed the repair in a timely manner and also allowed me to access my truck to retrieve tools that I left behind.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

None

Repair Quality

Good color match and orange peel finish match

Customer Service

Nice people

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Lance and everyone was outstanding

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional and courteous staff, excellent workmanship.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job. Truck looks fantastic. They even gave me the info on what bed liner was used and who did the alignment. Excellent job all around

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good to work with and very satisfied with quality of work, and the above and beyond items they replaced with no charge, well done

Likely to Recommend

Repair Quality

Was very happy with the work, and replacing front fender and bumper guard with know charge, would definitely encourage work to be done by them to friends. Thank you for the service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My truck looks brand new and beautiful, so clean. they did a great job. I just can’t believe how clean it is.!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Completely professional from the front door receptionist through the guys that performed the entire repair process... Thank you... Job well done. ..... Ben

Likely to Recommend

Repair Quality

Customer Service

The receptionist at the front entrance was a big help

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Finished ahead of schedule and looks beautiful. A job very well done. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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