Crash Champions #0826 Great Falls Dwtn

4.9 (537reviews)
99%
1100 15th Street North,  Great Falls,  MT  59401

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai

Reviews (537)

Customers say
Overall Customer Satisfaction
Customers consistently praised the high quality of repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for outstanding customer service, described as friendly, professional, and courteous. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Several customers highlighted repairs being completed ahead of schedule. A few customers noted concerns about extended repair timelines and communication gaps with insurance companies, while isolated mentions of missed repairs and cleanliness were noted. Overall, satisfaction levels remain impressively high across quality, service, and communication.
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"Excellent communications. I got right on the job. The facility is top notch as was the work done on our vehicle. ..." Read more
"... called me with updates just as they said they would. They even helped me navigate the rental car process! Excellent customer service!" Read more
"Professional, courteous, prompt! The end result was perfect."
"They were very helpful and professional. They fixed my car in a timely manner and have excellent customer service."
"Fantastic customer service and excellent body work, thank you! This is my second time being a Crash Champions customer, ..." Read more
"... took. The process lasted more than a month, and the lack of communication between my insurance company and the repair shop was frustrating. I often received conflicting ..." Read more
"... The team provided me with the car care I needed and regularly called me to update the status of the work. If needed I certainly will return in the future for ..." Read more
"I received weekly updates"
"Great communication, and high quality repair job."
"They were good about communicating everything step of the way. We had multiple updates of when we could expect written ..." Read more

My Experience

Very satisfied with the repairs. Ebony was especially friendly and helpful with checking my vehicle in, communication during the repair and checking out once completed. Thank you all!!! Lt Col

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Great Staff. Great Service.

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Returned Clean

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My Experience

Great, friendly people and customer care!

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I will recommend Crash Champions to anyone I know.

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The work Crash Champions performed on my car was expertly done.

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Staff was very courteous and helpful.

Returned Clean

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I have told several of my friends about the great job the Crash Champions on 15th St, and to go there if they ever need body work done one there vehicles

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My vehicle looked amazing. Couldn’t tell that it had a deer altercation

Customer Service

Excellent customer service! Ebony was wonderful in keeping me updated and she very pleasant to deal with

Returned Clean

My Experience

Did a good job

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My Experience

Enjoyed working with you. Worked was done at a reasonable time period. I’m a 74 year old woman and the shop is over 100 miles away. They called the next day to make sure I made it home safe. That is how they care about there customers

My Experience

Crashing your car sucks but honestly Crash Champions made a bad situation a enjoyable experience, everyone was incredibly nice and kept me updated every step of the way, and my vehicle looks like nothing ever happened to it! Although I hope to never need your services again, if i do ever need auto body work, this will be my first call, and I will also tell anyone who asks me that I recommend you guy! Thank you!

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Great communication and my car came back looking awesome!

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Returned Clean

My Experience

The staff was very professional, and the repairs were completed very fast, and beyond our expectations, we would strongly recommend this business