Caliber - Greensboro - Battleground Ave
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
All the body work is spectacular, however. It took over a month to get fixed. The original finish date was pushed back due to a lack of hinges, when I got the car the check engine light was still on from after my accident and the idle is unusual. I would like to bring the car back to be properly fixed
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good attention to details
Customer Service - 5.0/5.0 -
good CSR
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Even though it took longer than initially stated, I appreciated the updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaired my car and cleaned the inside too! I would like to mention Allstate has Caliber Collision under the old company name
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greeting with conversation , gave personal tour. Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This was my first time dealing with a collision shop. This shop had very few Google reviews but I went with them out of convenience. Because of my experience, I will not be going back nor would I recommend the shop to a friend or family member.
Repair Quality - 2.0/5.0 -
The physical appearance of the car was fine. The car was returned back to me with the check engine light on and the VSA malfunction light on. A diagnostic turned up nothing but Caliber did not bother to call up Acura to see what the issue was with the car.
Customer Service - 1.5/5.0 -
I am very dissatisfied. The original estimate was run up over >$1,000 to where Caliber originally ended up. There was very little communication on the part of my representative, Sarah. She had to orient herself during the call to tell me where we stood with the car. I had to be the one to inquire about why the estimate was ticking up so much too. Since I'm sure they rushed parts from cost prohibitive sources, the total property damage registered with the insurance will give me 3 drivers points and a 65% increase in my insurance premium (NC Safe Drive Incentive Program). I was also told multiple times that the car would be ready on X date but of course it wasn't. Deeply frustrating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do a great job.
Repair Quality - 5.0/5.0 -
The quality of the repair was very professional. It looked like it did the day I drove it off the lot.
Customer Service - 5.0/5.0 -
The receptionist was very courteous and the lady who gave me the estimate, Sarah, was very helpful and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service, and I would refer them.
Repair Quality - 5.0/5.0 -
Everyone was polite, professional, and friendly. I felt very comfortable entrusting my vehicle with them. I appreciated the fact that they practiced safety measures with wearing masks and social distances as much as possible.
Customer Service - 5.0/5.0 -
My vehicle was fixed in a reasonable amount of time.