Caliber - High Point

4.8 (682reviews)
95%
208 W Fairfield Rd,  High Point,  NC  27263

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (682)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication throughout the repair process, with regular updates via text, email, and phone calls keeping them well-informed. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Staff professionalism and friendliness are frequently highlighted, creating a welcoming environment. Timeliness is generally strong, with several customers receiving their vehicles earlier than expected. The cleanliness of returned vehicles, both inside and outside, exceeds expectations. While some customers experienced delays due to parts availability or weather conditions, most understood these were beyond the shop's control. A few isolated issues included missing parts, paint imperfections, and communication gaps, but the shop's willingness to address and correct problems demonstrates their commitment to customer satisfaction.
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"... professional. I got my car back before the given date. The repairs looked excellent. My car was very clean on the inside and outside." Read more
"Completely satisfied with the job I got but like its never been in a collision yall do great work would recommend yall to anybody"
"Great service & very smooth process! Car looks brand new!"
"Excellent results. I am completely satisfied with the quality of the workmanship done in fixing my vehicle."
"The repair work was phenomenal."
"I like that you all kept me updated several times a week. Also, you all were true to your word on keeping ..." Read more
"The team was great. They communicated with me throughout my repair. Thank you."
"... people working at Caliber. I was also so hapoy that they kept in toich with me letting me know where they were with the repairs on my car. I definitely would ..." Read more
"Great communication throughout the process."
"... repairs were expertly completed in a timely manner. The Caliber staff ensured that I was kept in the loop throughout the process. Highly recomnended." Read more

My Experience

I Appreciate James my technician, he was very kind and helpful. I felt that he is a genuine person who not only cares about his job also his customers. He will make sure you are satisfied with your job before you and if there anything else he can do he will. Thank you James and rest of Calibers staff.

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Excellent service!!!

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Excellent service!!

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Returned Clean

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Everyone was nice and had great customer service. Thank you for services

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I really appreciate the service I received the car looked really good

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Very pleased with the service and specially the folks who work there. They are always willing to help, very attentive to needs and accommodating. They kept us posted on the status of the repairs. Ashley and Oliver worked with us and I would like to give a shout out to them.

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I really appreciated how quick and thorough my car was completed.

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I would refer them to be sure to get James as their repairman.

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James was wonderful to work with. He went far and above his duties. He was very patient with me as he knew how stressed I was about the wreck at age 84

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My Benz looks perfect after it was repaired by James.

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Took over a month but the car drives better than it did when I got it off the lot new

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Above and beyond the moon! From start to finish kind, compassionate, professional, dedicated to their cause. This was our second opportunity to utilize their services. They simply get better and better. Don't trust your repairs to anyone else. They truly treat you like family!

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Returned Clean