Gerber Collision & Glass - High Point

4.9 (3,452reviews)

97%

(336) 841-3747

255 E Parris Ave, High Point, NC 27262

97%

See Photos

255 E Parris Ave
High Point, NC 27262

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - High Point

See Photos

255 E Parris Ave
High Point, NC 27262

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Highpoint offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (3,452)

Sort By:
Newest
Rating

3,014 Customers Rated

5 Stars

71.4% Complete

(2465)
4 Stars

8.2% Complete

(282)
3 Stars

2.3% Complete

(79)
2 Stars

1.7% Complete

(57)
1 Star

0.6% Complete

(21)
< 1 Star

3.2% Complete

(110)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and genuine care for customers. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was also highlighted positively, as many repairs were completed ahead of schedule. A few customers noted concerns directly from their feedback, including occasional paint quality issues such as fish eyes and orange peel effects, instances where repairs were not completed correctly on the first visit, and pricing transparency. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Customer service is always a 10 at Gerber. I would trust my car anywhere else!"

"Absolutely satisfied from assessment to execution of the repair the service from this location was on spot. All employees ..." Read more

"... it is not bad enough to have it repainted. Again, customer service was exceptional." Read more

"Everyone was extremely nice and helpful! Work looks top notch as well!"

"... and Glass was positive. I am very grateful for the high-quality work and how comfortable I was made to feel about everything during the entire process. Thank ..." Read more

"... what was going on with the vehicle at all times. My vehicle was ready 7 days before estimated date. Everyone was very friendly from start to finish. ..." Read more

"Early and much appreciated"

"My car was ready 6 days before the initial projections."

"2 weeks quoted, 3 weeks actual."

"... detail to me and updated me if there were any changes. They even completed the job early. Of course this is the kind of place you hope you ..." Read more

"Everything was done in a timely manner. I was kept up to date with the whole process from beginning to end. Every one was so professional and nice. Thank ..." Read more

"Well done almost every day we got an update"

"Service and communication was outstanding! I was kept well-informed of the repair status and timeline, as well as discovery. ..." Read more

"I was floored by the regular updates and fast answers when I called."

"Quick turnaround on repairs. Clear communication on insurance process for repair estimate and getting repairs done. Good service. Comfortable ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Customer service is always a 10 at Gerber. I would trust my car anywhere else!"

"Absolutely satisfied from assessment to execution of the repair the service from this location was on spot. All employees ..." Read more

"... it is not bad enough to have it repainted. Again, customer service was exceptional." Read more

"Everyone was extremely nice and helpful! Work looks top notch as well!"

"... and Glass was positive. I am very grateful for the high-quality work and how comfortable I was made to feel about everything during the entire process. Thank ..." Read more

"... what was going on with the vehicle at all times. My vehicle was ready 7 days before estimated date. Everyone was very friendly from start to finish. ..." Read more

"Early and much appreciated"

"My car was ready 6 days before the initial projections."

"2 weeks quoted, 3 weeks actual."

"... detail to me and updated me if there were any changes. They even completed the job early. Of course this is the kind of place you hope you ..." Read more

"Everything was done in a timely manner. I was kept up to date with the whole process from beginning to end. Every one was so professional and nice. Thank ..." Read more

"Well done almost every day we got an update"

"Service and communication was outstanding! I was kept well-informed of the repair status and timeline, as well as discovery. ..." Read more

"I was floored by the regular updates and fast answers when I called."

"Quick turnaround on repairs. Clear communication on insurance process for repair estimate and getting repairs done. Good service. Comfortable ..." Read more

Thomas (Nissan owner) reviewed 9/21/26

When I noticed a concern with the work, Robert quickly and professionally handle my concerns and completely satisfied me. OUTSTANDING WORK!!

Bryan (Mazda owner) reviewed 9/21/26

Great to work with to repair daughter’s car. They were able to get the parts fast and the actual repair only took a few days. Very glad for the speedy service.

Doris (Honda owner) reviewed 9/18/26

People there were beyond nice and the work was extremely well done.

Deboy (Infiniti owner) reviewed 9/18/26

Alice (Honda owner) reviewed 9/12/26

The quality of repairs was very satisfied.

Tamara R & Antonio (Hyundai owner) reviewed 9/10/26

They were very friendly, very informative and great people to work with

Quazirah (Ford owner) reviewed 9/7/26

Ricky (Mercedes-Benz owner) reviewed 9/3/26

Good

Good thanks guys

Rhonda (Nissan owner) reviewed 9/3/26

I came to Gerber because you had done such an amazing job on my grandson’s car. I wasn’t disappointed

Amy (Kia owner) reviewed 9/2/26

Little hiccup at the end, but all turned out well.

The staff at Gerber makes me loyal, because I can tell the outcome matters to them.

Wesley (Toyota owner) reviewed 8/28/26

Overall communication and repair were outstanding. The guy who walked us out was excellent, think he was the GM filling in for the normal guy.

Stephanie (Kia owner) reviewed 8/24/26

Everything was done in a timely manner. I was kept up to date with the whole process from beginning to end. Every one was so professional and nice. Thank you for all you did!

Rick (Toyota owner) reviewed 8/24/26

I thought everything, from the estimate, to the scheduling of the appointment and work done was great

Not applicable

Kim (Infiniti owner) reviewed 8/21/26

Everything went well, from the customer service to the finished product. Will definitely refer others.

Christopher (Ford owner) reviewed 8/20/26

Richard (Ford owner) reviewed 8/18/26

Repairs to my car were done extremely well. And the job was completed in a very reasonable amount of time. All of the staff were extremely courteous and helpful.

Great company.

Gerber was quick with the repair and the paperwork was super easy.

Lee (Toyota owner) reviewed 8/17/26

Everyone I talked to went above and beyond to help. Mark even offered to help with my rental car issue. The communication was outstanding. I will definitely be referring everyone to Gerber Collision and Glass.

Communication was great. Everyone was so helpful. All my questions were answered.

Timothy (Chevrolet owner) reviewed 8/14/26

Robert (RAM owner) reviewed 8/12/26

James (Hyundai owner) reviewed 8/10/26

Mark did a great job and we truly appreciate the work updates.We realize it took a team effort and it works.

Mark did a great job along with the other guys who assisted.

Appreciate the communications with calls and texts.

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Gerber Collision & Glass - High Point

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - High Point

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (3,452)

3,014 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 3.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean