Gerber Collision & Glass - Greensboro (Nc)

4.9 (3,702reviews)
99%
712 Sunshine Way,  Greensboro,  NC  27409

In operation 85 years, 16 years at this location.

Gerber Collision & Glass - Greensboro offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,702)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many highlighting outstanding repairs that restored vehicles to like-new condition. The team received high marks for professionalism, friendliness, and going above and beyond to meet customer needs. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Many customers were pleasantly surprised by early completions, with vehicles often ready ahead of schedule. A few customers noted occasional confusion with automated text messages regarding ready dates, and one mentioned interior cleanliness concerns post-repair. Overall, the vast majority expressed strong satisfaction and willingness to recommend the shop, with many noting it as their go-to destination for collision and glass repairs.
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"I couldn't be anymore happier with the extra care, quality and detail put into repairing my vehicle. Thank you!"
"Excellent job,car runs like new. Very detailed cleaning. Wish they offered a car detailing service."
"Gerber always does an awesome job with repairs. They do quality work at a great price. We will continue ..." Read more
"Above quality work."
"The repair was great but my car still smells like cigarette smoke. We've vacuumed, febreezed, left the windows open ..." Read more
"Expected 10 days and got it back in 3 days"
"It was promised 7 days after drop off and we were called after 4 days saying it is ready for pick up."
"it was ready a week ahead of schedule"
"Much sooner than I thought they said 2 to 3 days and Id say probably about a day and a half"
"Early!!! Thank God"
"Excellent communication. Even tho I called for several reasons as well, they showed professionalism, kindness and ..." Read more
"I had a great experience. Really appreciated how frequently they stayed in touch throughout the process. Their online access was huge for me. I was able ..." Read more
"It was ready as expected, but the automatic messages sent are very confusing. I had to call the office for clarification and told to ignore the ..." Read more
"Although it did get a little confusing. I would get one text that said it was gonna be ready on the 26th and then ..." Read more
"Great communication through the whole process, amazing and friendly team! Quick turnaround time ..." Read more

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My Experience

I always love coming to Gerber to get services done! I thank you got so much for your hard work and dedication to get my vehicle back to me in a timely manner.

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My Experience

Work was performed quickly and completely to my satisfaction.

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You guys are a 10! Price, quality , delivery! You are the best!

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Returned Clean

My Experience

They were all very professional and kept me informed about everything going on with my car i truly appreciate the hole team thank you very much.

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Y’all did an excellent job on my stinger, got it done and back to me in under two weeks. Every satisfied with the work and the service I got every step of the way.

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Great job

My Experience

Much gratitude to GC&C for their expertise and professionalism. They did a wonderful job repairing the hail damage to my vehicle and were available for all my questions and any concerns.

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Very professional Staff

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Informed staff Details were well explained

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They done a great job and quickly. I was totally satisfied.

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My Experience

Everyone was great with communication and my car was ready when promised. 100% satisfied!

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I received great service! Excellent communication & follow-through. My car looks great!

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Returned Clean

My Experience

Matt was very helpful and kind. He made me feel at ease about leaving my car. All the positive online reviews are true! Thank you to Matt for being so kind and going above and beyond. Thank you Candy for your friendly customer service while picking my car up. I would certainly give the team a 100!

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Gerber was above a 10. If we could my wife and I would rate Gerber well above a 10

Repair Quality

Very happy! My wife’s care was beautiful when returned. She most importantly 😊 pleased with all the services provided

Customer Service

Kept me informed. Went above and beyond! Matt treated me like the company’s ONLY customer. I can’t remember the name of the front desk ladies but they were amazing as well. But I have to say Matt was very impressive. He met all my car related needs and more! I can’t say enough about Matt. While he maintained professionalism throughout the entire process, Matt was able to show such unbelievable understanding, compassion and concern for my personal experience . If I could, I would give him a 20

My Experience

Matthew (Matt) and the lady (I can't remember her name) at the front desk were very nice and informative. It was a pleasure working with them. I really liked getting the updates on the progress of the repairs being done on my car. I am very pleased with the repair work. The person/people who worked on my car did a great job.

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