Gerber Collision & Glass - Greensboro (Nc)

4.9 (3,713reviews)
99%
712 Sunshine Way,  Greensboro,  NC  27409

In operation 85 years, 16 years at this location.

Gerber Collision & Glass - Greensboro offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,713)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many highlighting outstanding repairs that restored vehicles to like-new condition. The team received high marks for professionalism, friendliness, and going above and beyond to meet customer needs. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Many customers were pleasantly surprised by early completions, with vehicles often ready ahead of schedule. A few customers noted occasional confusion with automated text messages regarding ready dates, and one mentioned interior cleanliness concerns post-repair. Overall, the vast majority expressed strong satisfaction and willingness to recommend the shop, with many noting it as their go-to destination for collision and glass repairs.
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"I couldn't be anymore happier with the extra care, quality and detail put into repairing my vehicle. Thank you!"
"Excellent job,car runs like new. Very detailed cleaning. Wish they offered a car detailing service."
"Gerber always does an awesome job with repairs. They do quality work at a great price. We will continue ..." Read more
"Above quality work."
"The repair was great but my car still smells like cigarette smoke. We've vacuumed, febreezed, left the windows open ..." Read more
"Expected 10 days and got it back in 3 days"
"It was promised 7 days after drop off and we were called after 4 days saying it is ready for pick up."
"it was ready a week ahead of schedule"
"Much sooner than I thought they said 2 to 3 days and Id say probably about a day and a half"
"Early!!! Thank God"
"Excellent communication. Even tho I called for several reasons as well, they showed professionalism, kindness and ..." Read more
"I had a great experience. Really appreciated how frequently they stayed in touch throughout the process. Their online access was huge for me. I was able ..." Read more
"It was ready as expected, but the automatic messages sent are very confusing. I had to call the office for clarification and told to ignore the ..." Read more
"Although it did get a little confusing. I would get one text that said it was gonna be ready on the 26th and then ..." Read more
"Great communication through the whole process, amazing and friendly team! Quick turnaround time ..." Read more

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My Experience

Great customer service from Candy and Matt. Very kind, patient and respectful of a senior woman! 😉

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Returned Clean

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This is my fourth time between two vehicles. I have already recommended Gerber to family and friends.

Repair Quality

The replacement of our Honda CR-V tailgate was great and of very high quality.

Customer Service

Matt was polite, efficient, and a good communicator throughout the process. Candy does a superb job at the front desk. Thanks, all!

Returned Clean

My Experience

The Repair work itself was excellent; however, I found a surprising amount of broken glass under the floormat of the rear seat on the left side, where the window had been broken, as well as underneath the driver seat and even some the seat cushion of the driver seat where it meets the back rest. The cleanup job could’ve been more thorough. additionally, I noticed a small ding and dimple/dent in the lower door frame of the driver seat that was not there when we brought the car in.

My Experience

Gerber did an extraordinary job on my car. I appreciated the weekly updates to the work being done and their customer service was exceptional.

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Returned Clean

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My Experience

I always love coming to Gerber to get services done! I thank you got so much for your hard work and dedication to get my vehicle back to me in a timely manner.

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My Experience

Work was performed quickly and completely to my satisfaction.

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You guys are a 10! Price, quality , delivery! You are the best!

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Returned Clean

My Experience

They were all very professional and kept me informed about everything going on with my car i truly appreciate the hole team thank you very much.

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Repair Quality

Y’all did an excellent job on my stinger, got it done and back to me in under two weeks. Every satisfied with the work and the service I got every step of the way.

Customer Service

Great job

My Experience

Much gratitude to GC&C for their expertise and professionalism. They did a wonderful job repairing the hail damage to my vehicle and were available for all my questions and any concerns.

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Repair Quality

Very professional Staff

Customer Service

Informed staff Details were well explained