Gerber Collision & Glass - Winston/Salem

4.9 (178reviews)

100%

(336) 733-4430

1000 Pinebrook Knolls Dr, Winston-Salem, NC 27105

100%

See Photos

1000 Pinebrook Knolls Dr
Winston-Salem, NC 27105

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Winston/Salem

See Photos

1000 Pinebrook Knolls Dr
Winston-Salem, NC 27105

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Winston-Salem offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (178)

Sort By:
Newest
Rating

163 Customers Rated

5 Stars

82.6% Complete

(147)
4 Stars

6.2% Complete

(11)
3 Stars

2.8% Complete

(5)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new and damage was undetectable. The team received strong recognition for professionalism, friendliness, and a welcoming atmosphere from start to finish. Communication was a standout strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness was frequently highlighted, with several vehicles completed ahead of schedule. Customers also expressed delight at receiving their vehicles cleaned inside and out. A few customers noted areas for improvement, including occasional lapses in proactive communication regarding changes to repair plans, minor cleanliness concerns, and rare instances of parts or fitting issues - all of which were mentioned directly in customer feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent service, good communication and updates throughout the process. Car was cleaned and detailed ..." Read more

"... process. The repair was completed right on time, and the quality of the work exceeded my expectations. Communication was clear, and everything was handled ..." Read more

"The best place to repair your car and efficient people to work with"

"... daughters car is beautiful again! Thank you so much for a stress free process from beginning to end." Read more

"The work they have done looks amazing. Thank you 😊"

"Fast, friendly and efficient. I was very pleased with the results of the repair. I would 1010 recommend ..." Read more

"Ready a day early!"

"The repairs took less time than i expected. I was updated daily about the repairs also. Car ..." Read more

"They did a great job with my vehicle! It was also finished sooner than expected which was a more than welcome surprise"

"Ready 3 days later than expected and had to be brought back in for an extra 2 days due to electrical ..." Read more

"Great communication... Which is very very important."

"The staff was very nice. I was informed each day about my car. They answered all my questions. I really appreciate ..." Read more

"We were very satisfied with the repair and they kept me up to date through the whole process which was great so you didnt have to wonder what ..." Read more

"Excellent body work repair The communication during the repair is excellent."

"The repair seems to be great. And the communication about the status of the repair was great as well. I will highly recommend this shop."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent service, good communication and updates throughout the process. Car was cleaned and detailed ..." Read more

"... process. The repair was completed right on time, and the quality of the work exceeded my expectations. Communication was clear, and everything was handled ..." Read more

"The best place to repair your car and efficient people to work with"

"... daughters car is beautiful again! Thank you so much for a stress free process from beginning to end." Read more

"The work they have done looks amazing. Thank you 😊"

"Fast, friendly and efficient. I was very pleased with the results of the repair. I would 1010 recommend ..." Read more

"Ready a day early!"

"The repairs took less time than i expected. I was updated daily about the repairs also. Car ..." Read more

"They did a great job with my vehicle! It was also finished sooner than expected which was a more than welcome surprise"

"Ready 3 days later than expected and had to be brought back in for an extra 2 days due to electrical ..." Read more

"Great communication... Which is very very important."

"The staff was very nice. I was informed each day about my car. They answered all my questions. I really appreciate ..." Read more

"We were very satisfied with the repair and they kept me up to date through the whole process which was great so you didnt have to wonder what ..." Read more

"Excellent body work repair The communication during the repair is excellent."

"The repair seems to be great. And the communication about the status of the repair was great as well. I will highly recommend this shop."

Gloria (Mini owner) reviewed 8/24/26

Certainly will recommend

Awesome

Henry (Ford owner) reviewed 8/24/26

Good job

Bruce (Hyundai owner) reviewed 8/20/26

Best customer service I've ever experienced anywhere.

Ray (BMW owner) reviewed 8/19/26

State Farm spoke highly about Gerber and I have always trusted State Farm so I selected Gerber to repair my car. From the 1st phone call EVERYONE was very pleasant, nice and friendly and seemed trustworthy. As promised, they kept me fully informed as the work progressed. The car interior and exterior was very clean when delivered to me. And their building is very nice, clean and inviting and it is in a very nice location. I was very satisfied with the extent of their work. I would highly recommend them to anyone needing a good automotive body shop. They have an A+ team.

Glenda (Honda owner) reviewed 8/19/26

Carolyn (Acura owner) reviewed 8/17/26

Misty (Dodge owner) reviewed 8/17/26

This shop has been so polite and kept me updated on my vehicle repairs. I would definitely choose them again

Sam (BMW owner) reviewed 8/17/26

Kewon (Toyota owner) reviewed 8/13/26

Door ding on my driver side door that was not there when I dropped my vehicle off.

Brandy (Chevrolet owner) reviewed 8/6/26

Michael (Kia owner) reviewed 8/3/26

Great! Thanks

Erica (Toyota owner) reviewed 8/3/26

Everything looks great!

Gary (Toyota owner) reviewed 8/3/26

Only issue, I felt like a front end alignment check was appropriate, since his car hit my front tire. State patrol had to help me pull metal away from the wheel, so I could drive it home.

Matthew (Ford owner) reviewed 8/3/26

Team was great and my truck looks great.

Lavina (Chevrolet owner) reviewed 7/31/26

Very well done in a timely manner

Maria (Nissan owner) reviewed 7/31/26

Micah (Lincoln owner) reviewed 7/30/26

I am very satisfied with the work that was done on my vehicle. Communication and updates pertaining my parts for my vehicle were prompt and on time.

Anytime I called to get in touch with someone I was never placed on a long hold or forgot about when I needed information.

Derek (Kia owner) reviewed 7/28/26

Bryce (Toyota owner) reviewed 7/28/26

Sharrondiane (Jeep owner) reviewed 7/27/26

All is good . 😊 NO Complaints

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Gerber Collision & Glass - Winston/Salem

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Winston/Salem

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (178)

163 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean