Caliber - Winston-Salem - Southwest
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I cannot say enough good things about my experience with Caliber Collision. If 5 stars is the highest rating, I would gladly give this team 10 stars!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ A very special thank you to Tara, Amy, and Erica for taking such wonderful care of me and my car. Amy and Erica, thank you for being so warm, kind, and genuinely caring. Having people who make you feel heard and cared for makes such a difference, especially when you’re already dealing with the stress of having your car repaired. And Tara …you are an absolute badass! 😄 Thank you for being so thorough with the assessment, really digging into the problem, and not giving up until you found the right solution. Your knowledge, determination, and attention to detail gave me so much confidence that my car was in good hands. What impressed me most about this Caliber Collision team is that they don’t just fix cars , they genuinely care about their customers. I am extremely satisfied with the repair and incredibly grateful for the way I was treated throughout the entire experience. I would highly recommend Caliber Collision to anyone needing collision repair. Thank you again, Tara, Amy, Erica, and the entire team, for taking such great care of my car and of me. You turned a stressful situation into such a positive experience. Thank you very, very much! ❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I wish the warranty about oem vs 3rd party was explained better
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I wish the OEM warranty policy was explained correctly when I agreed to the work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff were very friendly and communicated clearly through the process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
From beginning to end everyone I encountered at Caliber Collision from the front desk person to the tech Jacob were helpful and courteous.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jacob, maintained contact with us provided updates throughout the repair.
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied and the staff at Caliber Collision were outstanding. They did an outstanding job keeping me informed about the status of repairs on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and work on repairs were very professional.
Customer Service - 5.0/5.0 -
Very professional service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, good communication and messaging, great staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tara is the absolute best!!!
Likely to Recommend - 5.0/5.0 -
Only if Tara is the service advisor
Repair Quality - 5.0/5.0 -
Tara O. Is awesome!!!
Customer Service - 5.0/5.0 -
Tara O. is awesome!!!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall was a very good experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience and fantastic repair work