Ian's Body Works

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All the work was done to perfection by Matt Harding and the rest of the crew. They handled my claim from start to finish with me living 4 hours away. Always no hassle with these guys.

Customer Service - 5.0/5.0 -

Always great and updates all the time

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work done on the Kia Soul was fantastic. A new front bumper and repainting was completed. The car looks how it did when it was first purchased. My family highly recommends Ian’s Body Work for all your car needs!

Customer Service - 5.0/5.0 -

They made sure to keep contact with us and the progress.

Returned Clean

My Experience - 5.0/5.0 -

I loved to get a clean car back. Thank you so much.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repairs are great. It looks perfect. However, the auto text communication led to confusion over when the car would be ready. It took longer than we expected. But it turned out fine.

My Experience - 5.0/5.0 -

Thank you so much! The car looks wonderful, drives great and I so appreciate the excellent care you gave her! Will always recommend you!

My Experience - 5.0/5.0 -

Best company. Best pricing. They take pride in their work

Likely to Recommend - 5.0/5.0 -

Only use them and it's because they order the parts and make sure all is there and tell you when to drop off and when it will be ready. The parts ate all there before the car is started!!

Repair Quality - 5.0/5.0 -

I only take my car to Ian's. They are the best

Customer Service - 5.0/5.0 -

Front desk is awesome. They are great communicators and keep you informed

Returned Clean

My Experience - 0.0/5.0 -

I would’ve liked to been updated more often with the status of my vehicle, it was estimated that it would only take 2 weeks for my repairs and it ended up being a whole month.

Likely to Recommend - 2.0/5.0

Repair Quality - 3.0/5.0 -

Took longer then expected, and my headlight is crooked

Customer Service - 4.5/5.0 -

The customer service was great, just wish I was updated more frequently

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I always get top notch work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always a great job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service and communication. The detailing was great, the car looks like new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I love that my car looks new to me again. Thank you all!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything about my experience with Ian’s Body Works from start to finish was superb! The communication with me about the process was consistent and accurate. They worked well with my insurance company and the rental company. They were thorough before, during and after the work on my car. The repair work was completed before schedule and I am completely satisfied and will recommend Ian’s to family and friends!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Love the job you did on my car

Repair Quality - 5.0/5.0 -

Staff was so nice and kept me updated. Car was immaculate and looked brand new again. Thank you so much. I appreciate your hard work

Customer Service - 5.0/5.0 -

Customer service was wonderful to work with. Kept me updated on progress and me know when I could pick my car up

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Paint match and bumper fitment is perfect on my M3. I can't tell that any work has been done to my car which is exactly what I was hoping for.

Customer Service - 5.0/5.0 -

I had a lot of questions when picking a shop. Ian's was very helpful in answering them. They also showed me three cars that they had repaired and I couldn't tell there was any work done.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks like it has never been touched by another vehicle.

Customer Service - 5.0/5.0 -

The automated service is in question.

Returned Clean

My Experience - 5.0/5.0 -

The entire experience exceeded my expectations from the day I came in to schedule from the day I picked up my vehicle. The communication was frequent and I always understood the stage of repair my vehicle was in. They actually finished a day earlier than they thought! When I picked up my vehicle, they even thought to clean the inside. I was surprised and delighted. I would recommend Ian's to anyone who needs body work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job! Great personnel!

Customer Service - 5.0/5.0

Returned Clean