Caliber - Greensboro - Battleground Ave

4.9 (4,531reviews)
96%
2448 Battleground Ave,  Greensboro,  NC  27408

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,531)

Likely to Recommend

Repair Quality

Repaired my car and cleaned the inside too! I would like to mention Allstate has Caliber Collision under the old company name

Customer Service

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Repair Quality

Greeting with conversation , gave personal tour. Very satisfied

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

This was my first time dealing with a collision shop. This shop had very few Google reviews but I went with them out of convenience. Because of my experience, I will not be going back nor would I recommend the shop to a friend or family member.

Repair Quality

The physical appearance of the car was fine. The car was returned back to me with the check engine light on and the VSA malfunction light on. A diagnostic turned up nothing but Caliber did not bother to call up Acura to see what the issue was with the car.

Customer Service

I am very dissatisfied. The original estimate was run up over >$1,000 to where Caliber originally ended up. There was very little communication on the part of my representative, Sarah. She had to orient herself during the call to tell me where we stood with the car. I had to be the one to inquire about why the estimate was ticking up so much too. Since I'm sure they rushed parts from cost prohibitive sources, the total property damage registered with the insurance will give me 3 drivers points and a 65% increase in my insurance premium (NC Safe Drive Incentive Program). I was also told multiple times that the car would be ready on X date but of course it wasn't. Deeply frustrating.

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Customer Service

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They do a great job.

Repair Quality

The quality of the repair was very professional. It looked like it did the day I drove it off the lot.

Customer Service

The receptionist was very courteous and the lady who gave me the estimate, Sarah, was very helpful and knowledgeable.

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Repair Quality

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Repair Quality

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Excellent service, and I would refer them.

Repair Quality

Everyone was polite, professional, and friendly. I felt very comfortable entrusting my vehicle with them. I appreciated the fact that they practiced safety measures with wearing masks and social distances as much as possible.

Customer Service

My vehicle was fixed in a reasonable amount of time.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service