Caliber - Greenville TX
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Quality work, fast and great communication throughout the whole process
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was helpful and efficient in providing excellent service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So happy with every aspect of my experience.
Likely to Recommend - 0.5/5.0 -
I have and will continue advising any one to NOT use Caliber Collision.
Repair Quality - 0.5/5.0 -
It took 2weeks and 3 days yo repair. Jason told me he would call me on Friday, 2 weeks in a row, and tell me about my truck status. He never called. When I picked up my vehicle there was a chop on the new door they had just replaced. Also on the driver's back door before blending the paint they sanded an area appx 3" square. When they painted it it now stands out like a sore thumb.
Customer Service - 0.5/5.0 -
Except for Judith it was very bad
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every seemed great
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
to much time for fix
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Very nice work. Can't tell there was ever and damage. Looks new. Great job!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Did not compete.. windshield is shattered and I went in before leaving and asked what was up. Was told to drive home and they’d be in touch. I felt uneasy. I found three spider webs in my car, almost crashed the car on the hour ride home due to the light fractures shining over the dash and windshield. They had my car over 2 months was not washed doubt they replaced half of what they said. Seriously calling the state it is crazy I’d pay $2000 for a deductible and told to rely on the vehicle cause no lights are on the dash!!! I’m sorry Jason the manager no lights were on when I crashed the vehicle.
Customer Service - 0.5/5.0 -
Worst claim I’ve had in 40 yrs. Had an accident they took two months to fix. I picked up my vehicle with a shattered windshield went to speak with Jason the manager as this is crazy I gave you $1500 and there are spider webs (literally) inside the car. My entire windshield is shattered. You drove this from being washed and thought she will love it??? I don’t want to leave here and drive over an hour when I can’t see. He assures me to send the photo after wiping my car with his forearm??? To get with my insurance and if they approve will send someone. I don’t want to be in a rental for any longer??? So yes I’m dumb drive home almost crashed many times and having panic attacks knowing this is not safe the drive is so crazy and my lane assist isn’t working any longer so again nothing was completely yet my insurance was billed. I am stuck calling the state because they have scammed my insurance and now all my funds. So win win for the person who just went through an accident. He literally looked at photos from his computer rather then coming out to the car when I said I’m sorry you photos are not matching the extensive additional damage to my car!!! Do not go here! Being the small town you will be taken advantage of.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente trabajo gracias lo súper recomiendo
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They really did a great job.
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 5.0/5.0 -
They communicated with me in a timely manner the status of the repair of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job thank you Caliber keep a good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Happy professional job. Thank you Caliber highly recommended. Great job great communication
Customer Service - 5.0/5.0 -
Great Customer Service
Returned Clean
My Experience - 5.0/5.0 -
Finished before promised and it looks great. Again! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looked good repairs were done in a timely manner
Customer Service - 5.0/5.0 -
Communication is key and they done a good job of texting and letting us know the stages of the repair