Caliber - Hanover

4.7 (1,128reviews)
95%
777 Baltimore Street,  Hanover,  PA  17331

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,128)

Likely to Recommend

Repair Quality

Everything is perfect!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Didn't really speak with anyone from repairs except when my car was done

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well done , the people there were very professional, very nice, and the explained everything ,they also let you know the estimate and what step your is in what process, I do want to thank them for being who they are , thank you very much

My Experience

Very professional. They did an excellent job. I painted Harley's for a living and the paint job was top notch.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great job!

Repair Quality

Quality work...well pleased!

Customer Service

Calliber Collision is highly recommended. They listen they care and they meet the needs and concerns of your vehicle. They are there to get the job done...the right way and will stand behind their work! Satisfaction guaranteed!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, I was inform just about every day regarding what they were doing to the car and they did a great job! I would definitely recommend.

Likely to Recommend

Excellent work excellent customer service all around

Repair Quality

Excellent customer service from start to finish, they kept me informed everyday of what they were doing and did an excellent job!

Customer Service

Everyone was very kind and professional during every point of the repair, start to finish.

Returned Clean

My Experience

Looks great

Likely to Recommend

Repair Quality

Don't know how well the repair will hold up. I suspect it will be just fine, however, haven't really had the car back long enough to tell whether it is actually excellent or not. That's why I gave it a seven right now, but I suspect everything will be just fine. It is really nice.

Customer Service

Lisa in customer service - excellent. As with most automobile issues these days, it seemed a bit long but, nevertheless, everything turned out well. And again Lisa was excellent in her customer service and explanation of the process.

Likely to Recommend

I was a prior GM with Caliber and I ran my shop like Jerry runs his.

Repair Quality

Excellent

Customer Service

Lisa Jerry and Brogan were great

Returned Clean

My Experience

While the repair took much longer than anyone expected, I appreciate the consideration and being kept up to speed at every step.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I was happy with the service and the work done .

Repair Quality

From the beginning to the end of the process, I was very satisfied with how Caliber Collision of Hanover handled the repair process for my car.

Customer Service

Very engaging, keeping me informed throughout the process.

Returned Clean

My Experience

My car came back to me like it was a new car inside and out. 100% satisfied.

Likely to Recommend

Repair Quality

My car came back to me like new inside and out!

Customer Service

Everyone who I dealt with was always extremely courteous.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I like how they did my car the paint job was awesome and looks fantastic. They were able to get my car back in time an I really appreciate it.

Likely to Recommend

Repair Quality

Customer Service

Car looks great and was done on time.