Caliber - Westminster

4.6 (3,983reviews)
90%
1110 Baltimore Blvd,  Westminster,  MD  21157

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,983)

My Experience

I thought the communication was very great. They communicated every step of the way in the process. My car looked brand new when it was finished. They did an excellent job with it.

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My Experience

I was totally overwhelmingly satisfied with the work Caliber Collision did on my 23 Chevy Tahoe, High Country, Heather and Corey, & the other staff were the greatest to work with, God Bless!

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My Experience

Took longer than expected but they kept me updated with texts.

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Updated on progress of car. Staff excellent! Thank you it looks great!

My Experience

Always get great service. The staff really cares about keeping in touch with us. They explained any issues and they did an incredible job. They made the pain of having to get my vehicle fixed a little easier to handle.

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Returned Clean

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Good communication, good work

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Returned Clean

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My Experience

Repairs have returned our vehicle to almost like new-thanks!

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Thanks for a job well done๐Ÿ‘๐Ÿ‘Œ

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They do not have clear communication between the technician and the front desk. They had my vehicle for months, due to a part being on backorder. I understand that is not on them, however I had to constantly keep calling them in order to get an update on when I would get my vehicle. They finally tell me that it would be ready the following week, but they never called me. They call me Friday afternoon and tell me that I need to go get it that day. When I told them that I could not get it picked up they said they were going to tow it to our office. I told them no, because no one was available to receive it. I finally go Monday to get it picked up and they realize that the hood of the vehicle will not latch and keep closed. So now they have to order a new part and get it installed. I go back Tuesday to pick it up and once the vehicle was given to me, I realized there are some parts in the front seat. I go back in and ask them about it, and they come and take the vehicle back into the shop to get them installed. They come back out and notify me that it is still not ready. They have to do an update on the software for the collision detection system. I finally get it back hours later and leave. My driver calls me that afternoon to tell me that the windshield wipers do not work and that he got caught in a storm. He now has to sit and wait out the storm because the repair shop did not put everything back together correctly. Next day my driver takes it back to get it properly fixed. I would never take one of our company vehicles or personal vehicles back to this repair shop.

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Everyone there was extremely nice and so helpful!! Especially Heather and Julia!!

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Returned Clean