Caliber - Hanover
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff were very clear on all explations of what costs would be, approximation of time in shop and texting on the process of the vehicle in the shop. Our Toyota looks like nothing happened. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very satisfied with the service that I received. Mike the service advisor kept me in the loop by text messages. He even picked me up and returned me to their location to retreve the Toyota. That was greatly appricated! Thanks to Mike!
My Experience - 5.0/5.0 -
I was in the hospital came home could not drive and they delivered my truck and took back my rental car. They are wonderful do a great job and always treat me with respect. Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best
Customer Service - 5.0/5.0 -
The best Kind caring place Do great work Highly recommend
My Experience - 5.0/5.0 -
Caliber Collision came highly recommended to me. The car care I received was fantastic. Taking my car for work was an emotional experience. Rick and Angela made the experience a very positive one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber Collision was very professional. Rick and Angela made a traumatic experience easy by communicating with me in all phases of the repair of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated Mike's thoroughness throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Frequent updates are so helpful. Techs were all friendly and knowledgeable. Car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love these guys
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am satisfied with with the repairs... But it shouldn't have taken 13 days to order and replace the partial bottom part of the front bumper... The link said the repairs and the labor work took less then 2 days to finish and complete... The 11 days waiting was way too much time to wait... An extra 4 or 5 days would've been sufficient enough to order the parts and wait for it to be delivered along with the 2 days of labor... 5 or 6 works days all together... Not 2 weeks
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repairs were good... Didn't have any issues with them whatsoever... It was the time and waiting period for the process of the repairs that was an inconvenience... I waited 13 days for repairs that took less then 2 days to complete
Customer Service - 4.5/5.0 -
Customer service was very good
My Experience - 5.0/5.0 -
The staff was very friendly and explained exactly what they did to my van.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and friendly. Kept us informed about the progress of the vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My finish date was pushed back 4x, every time we asked why we just got a new excuse. The final day the manager had hung up on us twice as we were talking
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience from the first phone call ,all the updates/ text messages and Mike was great at explaining everything that was done at pick up. I will 100% tell all my friends / family to use caliber if needed !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Highly professional and impressive work !