Caliber - Helena

4.8 (788reviews)
98%
2080 Rea Ave,  Helena,  MT  59602

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (788)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, thorough communication, and impressive timeliness. Many highlight the outstanding repair work, with vehicles returned looking brand new, and commend the team for going above and beyond expectations. Regular updates via text and phone calls throughout the repair process were widely appreciated, keeping customers informed and stress-free. Numerous customers noted their vehicles were completed ahead of schedule and returned cleaner than expected, often detailed inside and out. A few customers mentioned areas for improvement, including occasional misalignment of panels, paint blending concerns, and inconsistent communication methods, as noted directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"Caliber did an excellent job in our truck repair. They went above and beyond. We couldnt be happier with their work."
"Absolutely outstanding service start to finish! I was updated about my vehicle every step of the ..." Read more
"Above and beyond"
"... easy to work with and everything went as expected. Quick, easy, and the car looks great." Read more
"... communications on the progress of my car and the attention to detail. Love that my car comes back looking new!" Read more
"It was early."
"4 days ahead of schedule! Very happy with the time frame."
"Early by several days."
"Estimated two weeks or more - had it back in a week"
"Knowledgeable and friendly staff. They did a great job in a very short period of time. I will use this facility again"
"... that it would take for this work. I also received constant communication through the repair process to know where the crew was at, which I appreciated. ..." Read more
"The communication to me and the work on my car exceeded my expectations."
"... had my car repaired there and I highly recommend. They keep you updated on the status throughout the process and do great work!" Read more
"Caliber was clear and upfront with all repairs. They kept me updated as the repairs went along. They made a stressful situation stress free."
"... specifically asked to be contacted via email because i frequently do not have cell service and can almost never be reached by phone at work. After my initial email i never ..." Read more

Likely to Recommend

Very professional, understanding and experienced

Repair Quality

Customer Service

Are car was done in the allotted time. Looks great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing service and quality repair as always!

Likely to Recommend

The best customer service and quality repair I have ever experienced. Craig and the crew have again done an outstanding job!

Repair Quality

Craig has always gone over and above! We are extremely satisfied with Caliber Collision of Helena.

Customer Service

Great job, quality work done when promised!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a good job on the repair. Can’t tell the difference after it was repaired.

Customer Service

Explained the process n kept me informed of the progress. Well done.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your whole team was very professional. They kept me up to date with all the different steps of the process. I appreciated Micah keeping me current!

Likely to Recommend

Repair Quality

The car looks great. Looks brand new

Customer Service

Very cool people

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast repair process with industry professionals!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work

Likely to Recommend

Repair Quality

Great work

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

This is Judy…the primary owner of the car. It was a delight working wth Micah! He and his “techs” obviously know what they’re doing and treated me wth great respect and kindness.

My Experience

Great service! Great work! Micah kept me up to date on the progress. Recommend Caliber Collision!

Likely to Recommend

Recommended my neighbor, her car is there now.

Repair Quality

Great service, great employees!

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bed rail cap was warped but after a few days in the sun seems much better

Customer Service

Excellent communication and clear updates with time frames. Micah is great