Caliber - Helena

4.8 (831reviews)
97%
2080 Rea Ave,  Helena,  MT  59602

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (831)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, clear and proactive communication, and timely repairs. Many highlight the outstanding repair work that restores vehicles to like-new condition, with several noting perfect paint matching and meticulous attention to detail. Regular updates via text and phone calls are frequently commended, keeping customers informed throughout the entire repair process. Numerous customers appreciate vehicles being completed ahead of schedule, and many are pleasantly surprised to receive their vehicles cleaned inside and out. A few customers noted areas for improvement directly from their experiences, including occasional paint blending concerns, isolated communication gaps, and minor finishing details, but these are far outweighed by the overwhelmingly positive feedback. The shop is widely recommended, with many customers expressing they would return and refer friends and family.
Select to learn more
"Caliber did an excellent job in our truck repair. They went above and beyond. We couldnt be happier with their work."
"Absolutely outstanding service start to finish! I was updated about my vehicle every step of the ..." Read more
"Always impressed with the communications on the progress of my car and the attention to detail. Love that my car comes back looking new!"
"Had to bring back because my door panel wasn't on. My door is still not right. Doorjam dent not fixed."
"Service was provided and complete ahead of the estimated time. Staff were very helpful and easy to work with."
"It was early."
"... think I would want anyone else working on my vehicle. They got it done 6days sooner then anticipated, such an wight lifted going to caliber." Read more
"4 days ahead of schedule! Very happy with the time frame."
"Vehicle was completed after original promise date"
"Estimated two weeks or more - had it back in a week"
"Communication was helpful in knowing where my car was at in the repair process. Everything was well communicated and executed. Vehicles ..." Read more
"Received regular updates so we understood what was happening right up to the end. Way better than the competitors."
"Did not use preferred contact method. Didn't keep me updated. Car was ready ontime.thry had it for 2 weeks never ..." Read more
"We didn't get regular updates like we were promised and communicating what the insurance company was ..." Read more
"The communication to me and the work on my car exceeded my expectations."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I noticed some paint dripps on the passenger doors, and the cab corner on the passenger side doesn’t line up like it used to

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Although it was a tiny mistake, the job wasn’t completed with quality control as my rear wiper did not work.

Customer Service

Despite asking for my contact number to be changed it wasn’t, so after requesting to drop my car off after parts were in and the front desk lady saying she had no way of knowing that, I never got a call back about when my parts would be there. I dropped it off at the appointment and asked for my contact info to be changed. I got a text saying I’d get a call the next morning because my car was done. I never did. I received an updated quote from my insurance so called Caliber just to learn my taillight was broken and they never updated me that my car wouldn’t be done. It was also clear they didn’t check their work when my windshield wiper didn’t work making me have to make another trip.

Returned Clean

My Experience

Very kind and helpful during a very difficult time for me not just once but twice!

Likely to Recommend

Repair Quality

Customer Service

Excellent service

My Experience

Very helpful and quality work.

Likely to Recommend

highly recommend

Repair Quality

very helpfull and great work

Customer Service

very helpful

Returned Clean

My Experience

The people there went completely above and beyond and made sure everything was done right. It is great service and a great atmosphere. Will certainly keep doing business with them.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

OUTSTANDING ‼️

My Experience

Easy to work with, got my truck fixed quickly and left it super clean. They took care of my insurance paper work smoothly

Likely to Recommend

Repair Quality

Customer Service

Everyone was professional and kind. The service was excellent.

Likely to Recommend

Repair Quality

Front bumper cover is warped and looks dented. The left wheel side is not paintedof bumper cover is not painted. I am out of town but will bringing van back to be repaired correctly

Customer Service

Returned Clean

My Experience

My Experience

Smiling from ear to ear! Everyone was very nice and professional! A special thanks to Jace, he went above and beyond. We appreciate everything that was done to get my car back to its beauty!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

As usual excellent service. Repair done on tome

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car got done quicker than expected! Jace and the lady at the front desk were super helpful and took the time to explain everything to me! They made sure I was informed and happy every step of the way

Likely to Recommend

Repair Quality

Jace and the lady at the front desk were very helpful. They answered all my questions and Jace was able to get my car back to me sooner then expected

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish Jace was communicating and letting us know where our vehicle was at in the process. Outstanding customer service, and our car looks great!! Would absolutely recommend Caliber Colludion to those in need.

Likely to Recommend

Repair Quality

Looks outstanding

Customer Service

Professional, communicative, on time with time-lines provided.

My Experience

It looks good and Micah kept in touch with us to let us know what was going on...Stacey is a sweetheart..always happy when you walk in.....overall we are satisfied

My Experience

Very happy with how smooth the entire process was from beginning to end. Great communication every step and not having to deal with the insurance every step of the way was so nice. I highly recommend Caliber Collision to anyone needing work done on heir vehicles.Thank you

Likely to Recommend

Very please would recommend

Repair Quality

Very happy with the entire process. Great communication, great people. Work was done quickly and looks great

Customer Service

Everyone was so easy to work with, thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean