Crash Champions #0610 Helena River Rock

4.9 (608reviews)
98%
700 River Rock Drive,  Helena,  MT  59602
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In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (608)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being friendly, professional, and knowledgeable. Communication was a standout strength, with customers appreciating regular text and call updates throughout the repair process. Many repairs were completed ahead of schedule, exceeding expectations on timeliness. Customers also highlighted the added touch of vehicles being cleaned inside and out upon return. A few customers noted areas for improvement directly from their experiences, including occasional delays, incomplete repairs at pickup, and interior cleanliness concerns such as greasy handprints on leather surfaces. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... Their service exemplifies professionalism, and the quality of their work is exceptional. I was particularly impressed by their efficiency ..." Read more
"Very good job. They had missed a spot with the repairs and caught it before I picked up my vehicle and took it right back ..." Read more
"More than happy with the service. I gave them the challenge of a second hand door and fender. They ..." Read more
"When I went to pick it up it had missing badges that needed to be installed still the paint had runs there were working still not hooked up. The inner ..." Read more
"The repairs were good but I was extremely unimpressed to see how many black greasy hand prints were all over the interior of my white leather. I ..." Read more
"... Champions did an excellent job on my car! The shop was great with communication and always called or sent text messages with updates. The whole process was smooth and stress-free, ..." Read more
"... as well as their meticulous paint matching. Their communication throughout the process was exemplary, providing consistent updates. I am thoroughly impressed and would readily utilize ..." Read more
"... so kind and helpful throughout the whole process, they always kept me informed on what was going on. They did a fantastic job on my car, I appreciate ..." Read more
"They called and texted. It was so nice to know where the process was at."
"... the time I brought my vehicle in for its estimate. I was not notified on the day of repair that Crash Champions needed to hold it an extra day in order for the correct ..." Read more

My Experience

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The vehicle looks great. The work was completed by the day promised.

Likely to Recommend

Repair Quality

CR-V looked great and work was completed by the date quoted.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team members were friendly and helpful, and my vehicle was done ahead of schedule with quality.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

TPMS light was on for faulty sensor, and front wheels needed alignment.

Customer Service

Dropped off Monday, said could be done by Friday, and to pick up the following Monday.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Fast, efficient and quality work

Customer Service

Charles was very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thanks

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The extra week was disappointing, but clearly understandable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have never had a vehicle that has gotten repaired so quickly. This was the smoothest vehicle repair I have ever had. The team is so polite and so quick to answer any questions that I have!

Likely to Recommend

Fast workers

Repair Quality

Was very fast and complete repair

Customer Service

All was done fast and complete

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the communications keeping me updated every step of the way. I could see that you took care to make sure every step was taken to make it right. I will definitely recommend you to my friends.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Crash Champions River Rock team did an outstanding job on the repair of our Honda Ridgeline. The truck is back to new condition. Kudos to all.

Likely to Recommend

Repair Quality

Outstanding

Customer Service

The Crash Champions River Rock team did an outstanding job on our Honda.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They were in constant communication with me.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Super impressed with how easy the process was on our end. Thank you! Very happy with customer service and repair work.

Likely to Recommend

Repair Quality

Customer Service

Everyone we dealt with was very pleasant and answered all our questions

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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