Crash Champions #0609 Helena Dorothy
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately this was my second time using them. They do a fantastic job and I have recommended them to others!
Customer Service - 5.0/5.0 -
Everyone is always very friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
All staff very nice and easy going
Repair Quality - 5.0/5.0 -
I have no complaints whatsoever
Customer Service - 5.0/5.0 -
I have no complaints whatsoever
Returned Clean
Likely to Recommend - 5.0/5.0 -
I Will always recommend Crash Champions, because they are friendly, profession and on point with everything.
Repair Quality - 5.0/5.0 -
Getting quotes is easy with friendly attitude and professional. Scheduling was easy, no issues. Dropped off vehicle for repairs. Was complete in a timely manner. Thank you.
Customer Service - 5.0/5.0 -
Friendly, fast and on point. No confusion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were knowledgeable, truly friendly, and accommodating in meeting every need in making my transition through the experience easy and without extra stress. The restoration is as if new off the floor and very satisfied.
Customer Service - 5.0/5.0 -
I truly appreciated that members of Crash Champions stayed after hours to meet my need for a quote and their accommodating services to transition my need with a temporary rental. I also greatly appreciated that they are nowledgeable, friendly, and honest without trying to pitch anything unnecessary. Completely satisfied and highly recommended.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
An amazing job! Very polite and timely. My car was incredibly clean and the work was done very well
Customer Service - 5.0/5.0 -
Very friendly.
Returned Clean
My Experience - 5.0/5.0 -
Cody was awesome, appreciate him keeping us updated throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cody was awesome! We appreciate him keeping us in the loop!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I recommend y’all to everyone I know who is in need of repair service. Ou are great. THX!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Cody for giving options for the repair, and for getting it quickly in for repairs. The car really looks nice. I’m glad to be able to get it in on July date for dent repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Maybe
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
You sent me this survey twice now. Cody was lame and didn't order my parts, nothing happened until I talked to Matt. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will come back again 10/10
Customer Service - 5.0/5.0 -
Will come back again 10/10