Caliber - Helena
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Communication was helpful in knowing where my car was at in the repair process. Everything was well communicated and executed. Vehicles came back in excellent condition
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the quick turnaround and washing my Truck
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was wonderful.They got it done early, which was nice.Looks really great
Customer Service - 5.0/5.0 -
They were very nice to work. Do the work on my car and they got it done early looks great.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
You cannot even tell the car smoked a four point buck. It looks brand new.
Customer Service - 5.0/5.0 -
Micah Roberts went far above “above and beyond” to help me through the repair process, and never got annoyed with my incessant phone calls and questions. He was an absolute professional.
Returned Clean
My Experience - 5.0/5.0 -
Communication needs worked on other than that I liked how I got updates throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mika was great to work with, answered all my questions and kept me updated. Surprised that my car was detailed when I picked it up.
Likely to Recommend - 5.0/5.0 -
Repairs were done as promised
Repair Quality - 5.0/5.0 -
They said what needed and repaired it.
Customer Service - 5.0/5.0 -
Kept updating me on repairs
My Experience - 5.0/5.0 -
Everyone involved was friendly and made to experience pleasant. The updates by text were great. Did not expect vehicle to be finished so quickly. Great job
My Experience - 5.0/5.0 -
Getting informed about the progress of the repair was top notch thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will need to get my hood tightened up
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend to everyone
Repair Quality - 5.0/5.0 -
Fantastic service
Customer Service - 5.0/5.0 -
Above and beyond
Returned Clean
Likely to Recommend - 2.5/5.0 -
Customer service sucks. Car repair is great. Some people wont care about customer service and just want good car repair. This is the perfect place for those people.
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
When i droped off the car i got an emai woth forms and stuff to fill out. I did them online. Then i go in for drop of on the time i picked and they had me do all that stuff again. They were confused about who i and actually got out the wrong paperwork with someone elses personal identifiable information on it. I specifically asked to be contacted via email because i frequently do not have cell service and can almost never be reached by phone at work. After my initial email i never got another and had to leave my work location occasionally just to call them because they kept leaving voicemails and i would have to call them back just to find out something stupid the could have been an email, instead i had to go off site just to call them. They even asked my my preferred contact method. Wast of time. One lady left a voicemail and she was so hard to understand i never really understood what she was saying, when i did call ans ask whe they wanted and told them i couldn't understand they acted like this is a common issue and the person i called though they knew exactly who left the nonsense voicemail. This implies they know this person is a problem and have not fixed the issue yet. They also called saying i could do after hours pick up but they left my car behind a locked gate. I followed the instructions they left on the voicemail that i didn't get until i left for work at the end of the day when i returned to a cell service area. If insurance didn't pay and i got the $50 a day fee for leaving my car there i would be so mad. None of the calls were actually about my car but usually some dumb question or survey or something, except the last call telling me my car was ready. The person i talked to at check out is the only reason im not putting a zero.
Returned Clean
My Experience - 5.0/5.0 -
Thank you som! My truck looks beautiful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a great job on my truck and kept me up to date every step of the way. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the friendly and courteous response to my needs and the on time completion of the repairs...great job! It looks brand new!😄
Likely to Recommend - 5.0/5.0 -
Absolutely yes.
Repair Quality - 5.0/5.0 -
Very satified. Great, friendly service. Looks like new!
Customer Service - 5.0/5.0 -
Great service. Knowledgeable, friendly people