Caliber - Henderson - N Gibson

4.8 (3,233reviews)
97%
680 N Gibson Rd,  Henderson,  NV  89011

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,233)

My Experience

Estiban was highly communicative and really made the whole ordeal much better than it might have been.

My Experience

My Experience

It was quick!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service, communication and overall very positive experience…

My Experience

Shout out to Junior my Service Advisor who made this experience smooth. He keeps me updated all throughout the process. This was the second time he helped me and one of my family member. That’s why we keep on going to Caliber Collision Gibson is because of his awesome service!

My Experience

I was taken care of with speed. Expected 2 weeks, out in less than a week. I will always bring my car back if needed. Thank you Calliber Collision

My Experience

Great coordination and service! Very friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding work and service.

My Experience

Junior was fantastic he answered all my questions .He told me when it would be done and it was done hat day.Couldn't of asked for a better agent.Ill Definatedly ask for him next accident.Lol

My Experience

We were extremely pleased with our experience at the Caliber Collision Henderson location. Robert and the front-desk team were excellent to deal with. Every interaction was professional, courteous, friendly, and helpful. They communicated clearly, kept us informed, and made sure our questions were answered throughout the repair process. The quality of the repair on our 2024 Ford Mustang Mach-E was excellent, and it was clear that great care was taken with the vehicle from start to finish. Being involved in an accident is never a pleasant experience, but Robert, the front-desk staff, and the entire Henderson repair team made the process much easier and less stressful for us. Please pass along our sincere thanks to Robert and everyone at the Henderson location. We genuinely appreciated the professionalism and quality of service we received and would confidently recommend Caliber Collision to others.

Likely to Recommend

I would definitely recommend Caliber Collision to friends and family. The customer service was excellent, communication throughout the repair was clear, and the quality of the completed work was very good. Robert and the front desk staff were professional and helpful, and even when the repair was delayed because replacement panels supplied by Ford arrived damaged, Caliber handled the situation properly and kept me informed. Overall, I had a very positive experience and would be comfortable using the Henderson location again

Repair Quality

I was very satisfied with the quality of the repair. The vehicle looked excellent when it was returned to me, everything appeared to have been repaired properly, and I have not identified any issues with the work completed. The car was also washed and cleaned before it was returned, which was a nice finishing touch and made the handover feel very complete. Overall, I was very pleased with the workmanship, attention to detail and condition of the vehicle when I collected i

Customer Service

I was very satisfied with the customer service I received from Caliber Collision in Henderson. Robert was professional, courteous and helpful throughout the process, and the front desk staff were always friendly and easy to deal with. Communication was clear, my questions were answered, and I always felt I was being treated professionally and respectfully. Overall, the customer service was excellent and made the whole repair process much easier to deal with.

My Experience

Kimberly and Robert were very professional. I could not think of enough for what they’ve done for me. My car came out perfect very happy with the results.

My Experience

I honestly think I got my truck back in better condition than before the accident. Super happy with how they handled everything and how quick everything got fixed. Highly recommend.

My Experience

Fast and professional service! My car looks so fabulous. And I’m thrilled to death that they cleaned it inside and out. I enjoyed and loved Junior helping me through the process in Juan did a fabulous job on my car.

Likely to Recommend

Repair Quality

Fast and beautiful

Customer Service

FABULOUS experience. Junior and juan were amazing!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Our experience from calling to set up an appointment, meeting with a representative to go over the repair to keeping us updated on the status of our vehicle was 💯 % positive amazing customer service!! Thank you

My Experience

They were very quick and professional.

My Experience

Excellent customer service from everyone involved. Excellent work on the car. It looks great. I couldn’t have chosen a better place. Esteban and his team did a fantastic job!