Caliber - Henderson - N Gibson
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was very professional Iwas very please with the results
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100% impressed with everything. I was told by franks auto body that they wouldn't be able to even look at my truck for 3 months. I made one phone call and spoke with Adrian and within minutes I was at Collision dropping my truck off. They even got my rental vehicle taken care of. I don't know if anyone reads these or not but everyone working at that facility is top notch and they should be commended for the hard work they have been doing to make this company what it is now. I too own a company and I will definitely be bragging to all that ask about my vehicle because your crew at that facility are like a well oiled machine. Thanks for everyones hard work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I have stuff on my windshield that won’t come off. There’s dimples from not buffing on fender and bumper
Customer Service - 2.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0 -
Very good !
Customer Service - 4.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I left my car with the shop because my car needed to be looked at again as the bumper didn’t look like it fit right to me. It was about 5:45PM. I drove by at 1AM, and my car was sitting outside in the same spot, which is by the front doors. I was told that the shop is closed on the weekends so why is my car not secured in a garage?
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Not all issues were taken cared of upon vehicle pick up
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was very good from beginning to the end, they kept us updated every step, it was very refreshing
Customer Service - 5.0/5.0 -
I used to work with the public and I am a customer service person, I loved it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Not your fault but took to long to get some parts.
Customer Service - 5.0/5.0 -
Everyone I had contact with was very helpfull and friendly.
My Experience - 5.0/5.0 -
Dan was great. Got my car back much earlier than I anticipated.
My Experience - 5.0/5.0 -
AMAZING SERVICE
Likely to Recommend - 5.0/5.0 -
I am already referring friends and family!
Repair Quality - 5.0/5.0 -
Super satisfied - Jimmy & Joe were phenomenal!
Customer Service - 5.0/5.0 -
Jimmy & Joe gave me great service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
A Certified collision repair shop was important to me and the quality of the work was fantastic
Repair Quality - 5.0/5.0 -
The car was returned looking great, high quality paint work and oem parts. The car was also detailed which was a nice addition
Customer Service - 5.0/5.0 -
Great responsiveness and flexibility. Tom was a consummate professional and kept pressure on my insurance provider to make sure everything was done right
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Service and quality very good.
Repair Quality - 5.0/5.0 -
Good and fast service.
Customer Service - 5.0/5.0 -
Very kind.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
They kept me up to date once they started texting me but before that, Caliber would always call my parents even though O told them to only contact me. Other than that, they did their job
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0 -
Not particular pleased with my experience.
Repair Quality - 1.5/5.0 -
Poor communication cost me two trips from East Tennessee to Las Vegas to recover my truck that was only partially fixed.
Customer Service - 2.5/5.0 -
Poor communication and a sense that fixing my vehicle was not particular important to anyone.