Caliber - Henderson - N Gibson
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good job! Thank you.
Customer Service - 4.5/5.0 -
Satisfied with customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome service we appreciate everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
The communication was absolutely terrible. I had to keep leaving messages for someone to call me back about my vehicle, no one ever called me to update me about my vehicle. Lots of miscommunication and confusion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Awesome company.
Repair Quality - 5.0/5.0 -
Awesome company I’m so please. My car looks brand new.
Customer Service - 5.0/5.0 -
The receptionist and Joe was very pleasant, as well as the General Manager.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Poor
Customer Service - 1.5/5.0 -
Poor
Likely to Recommend - 0.5/5.0 -
I’m all about customer service and not getting any of my calls returned made the process very frustrating.
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
People were nice, at the body shop. However, I never got updates about the status of my vehicle being repaired. I called several times and never got a called back. It was frustrating because my car was at the shop for a month. Unsure if it was because of my insurance delaying the process, but the updates would’ve helped me be less stressed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was surprised at the service. Very few companies go out of there way to provide excellent service. Congrats
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A little more orange peel on the new paint than I like to see but it’s good enough
Customer Service - 3.0/5.0 -
Communication or progress could be better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks better then expected, amazing work
Customer Service - 3.5/5.0 -
The person handling my case has great customer service though
Returned Clean
My Experience - 5.0/5.0 -
Dan deserves a raise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car turned out great the only thing I have a problem with is that my car smells like someone was smoking a cigar in it
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Adrian was so amazing to work with. He was very helpful and very on top of the situation including his communication.
Customer Service - 5.0/5.0 -
Adrian was such a pleasure.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
I have already directed a friend to the Gibson shop based on our overall satisfaction!
Repair Quality - 5.0/5.0 -
Totally and Completely Satisficed, DAN delivered and I'm impressed!
Customer Service - 5.0/5.0 -
Promises made - Promises Kept! Dan and his crew did an outstanding repair job, on schedule and with care. Impressed to say the least!