Caliber - High Point

4.8 (714reviews)
94%
208 W Fairfield Rd,  High Point,  NC  27263

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (714)

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Returned Clean

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Returned Clean

My Experience

Yes they did a phenomenal job, and might I add that I received my vehicle a complete week ahead of the schedule date. Friendly people with exceptional customer service especially the manager

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Returned Clean

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Repair Quality

You did great work

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Everyone was very helpful . They even called the car rental people to come pick me up.

Returned Clean

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Repair Quality

Customer Service

Everyone was very kind , knowledgeable, and friendly!

My Experience

The staff was friendly each time I stopped by. I was kept well informed about updates with my car. My car was even ready a week before the estimated completion date.

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My Experience

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My Experience

Thank-you Moriah and Michael for your professionalism in taking care of the repairs on my car. Your whole team is great!

Likely to Recommend

Absolutely! You guys are the best!

Repair Quality

My experience, once again, was outstanding! Moriah and Michael took great care of me. The whole gang is terrific!

Customer Service

They always do meticulous work. Kudos to all of you.

Returned Clean

Likely to Recommend

Repair Quality

For the most part, the repair is good but a damaged piece was not replaced, leaving a big scratch in the paint.

Customer Service

For the most part, the repair is good but a damaged piece was not replaced, leaving a big scratch in the paint. I told the worker when I picked it up. She said they would order the part and get it back in to fix it but it’s been a week since pick up and I haven’t heard anything.

Returned Clean

Likely to Recommend

I would not. I’m very disappointed. The job was done poorly and the fact that they gave me my keys and tried to send me on my way knowing the job was done terrible was unacceptable and unsettling. If I wasn’t paying attention they would have gotten away with this. It’s not right.

Repair Quality

I was genuinely happy with the customer service however the quality of the work was unacceptable. I am disappointed that they tried to return my car in the condition it was in. I’m waiting for Kim to call so that you all can redo the job.

Customer Service

I would give a 10 but because Kim returned my car to me knowing the condition it was in was a little disappointing, distasteful and untrustworthy of continued service.

Returned Clean

My Experience

My Experience

Employees were all professional and polite whenever I had questions that needed to be answered…just picked up my truck yesterday… looks good

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My Experience

We appreciate your team keeping us informed of the time table of the repairs. A job well done and done quickly. Thank You.

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My Experience

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Extremely pleased

Repair Quality

Beautiful and exemplary work. I'm well pleased!

Customer Service

Friendly Informative and very professional

Returned Clean

Likely to Recommend

Repair Quality

Everything was completed to perfection

Customer Service

Awesome people