Caliber - High Point

4.7 (714reviews)
94%
208 W Fairfield Rd,  High Point,  NC  27263

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (714)

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My Experience

The manger Michael Gaskin was very nice and helpful. He made sure everthing was correct and I was satisfied. I would recommend this center to others.

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Customer Service

The repair was delayed. Seem someone sort of didn’t follow up with the parts search. The manger took over and got things done

My Experience

Nikki was great from start to finish. She did a great job of communicating with me, and followed up on any requests I had. Although the time to have my vehicle returned was longer than expected or originally planned, the work was done well and the painter did an outstanding job of blending the paint well.

My Experience

Thank you so very much for fixing my vehicle. You guys did a great job fixing all the spots damaged by the gravel. At this point, I am so pleased and will be recommending you in the future.

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Repair Quality

Mostly I had a fantastic experience. The one critique I will give is setting realistic timelines. The day I dropped my car off; the person repairing my car said “we should have it ready in two weeks.” I had a feeling that wasn’t correct but I planned around it. As you were sending updates it became 3 weeks and 4 weeks. I got a text about two weeks ago saying our Target was on track for 7/14 until the day of the 14th you sending me an alert that you needed another week. That is not acceptable. I would say do better with communicating realistic timelines.

Customer Service

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My Experience

Service was good.

My Experience

i appreciate Nikki for staying late while I waited for Enterprise to comeback to pick me up after they left me.

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My Experience

Everythong súper good

My Experience

Everyone was incredibly nice and got our vehicle back as soon as they possibly could.

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My Experience

Nikki was fantastic and kept me up to date on the process and the repairs looked great!

My Experience

I really appreciated the updates. Text and email.

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The car looks brand new. Now I am afraid to drive it, because I don't want it to get any nicks, etc! Your employees are so nice, also! Thank you!

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Repair Quality

Caliber Collision did a wonderful job on my car. I loved the results, thank you

Customer Service

I loved what they did to repair my car . Wonderful job