Caliber - High Point
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The young lady that checked me in and out was wonderful. I think her name was Nikki
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The staff at Caliber is top notch and my favorite part of the experience were the text messages I received along the way that kept me updated on what was happening with my car.
Likely to Recommend - 5.0/5.0 -
Great customer service and quality workmanship.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love how they stay in communication with you throughout the repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience! Michael, Nikki, Janelle and Matthew were amazing!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for assisting us with our vehicle repair. The employees made our repair experience very easy and communicated well with us during the entire process. Very professional and courtesy service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I initially took my car in to get fixed the estimate that I was given was maybe $200 shy of the cars total value. Given unforseen items that could come up during repairs caliber collision should have told me from the get go that repairing my car was not worth fixing and that it could possibly turn into a total loss. Being that my car was in perfect running condition and the damage that needed fixing was to the doors, which were still functioning and able to close my car is far from what I consider a total loss. Not only did I waste three and half weeks worth of car rental costs but now I have my car back and the back windows do not work anymore which wasn't an issue when I took it in and my trunk does not open manually or with the interior trunk button. I am very frustrated and feel like caliber collision should have known there was a 99% chance my cars cost to fix was going to exceed its value and therefore turn into a total loss claim.
Customer Service - 2.5/5.0 -
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Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I like it good job 👍
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Amber was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job is done as expected
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did more of than we expected. Clean inside and windows. We are very satisfied and we suggest you to other people. A perfect 10
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cannot tell there was any damage to my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courtesy, professional and friendly, your team made a horrible experience so seamless and easy. We are truly grateful for all the hard work.
Likely to Recommend - 5.0/5.0 -
If it was up to me they would be my go to for any repair work
Repair Quality - 5.0/5.0 -
Top notch service. We are extremely satisfied with the results of our car. The staff was professional courteous and knowledgeable. Would hands down recommend to friends and family
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Worst experience I ever had I pick up my trout they did not fix the damage that was caused in the accident on the hitch I had two flat tires that was caused maybe by the accident never was addressed The radio inside of my truck was working when I took it there and now it does not work and they do not want to acknowledge it still arguing with insurance about getting my hitch fixed would not recommend this place to no one
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Nice staff, very professional and good communication. The work was met with my expectations.
My Experience - 5.0/5.0 -
10 out of 10 rating. Great communication from beginning to end of repairs. Excellent work too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication through the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was seamless.
Customer Service - 5.0/5.0 -
The ladies I interacted with were knowledgeable and kind.