Caliber - High Point

4.7 (691reviews)
94%
208 W Fairfield Rd,  High Point,  NC  27263

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (691)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were very friendly. They fixed my car beautifully. They even cleaned my car. That's above and beyond service. I hope I don't need them again but I certainly would if the need arises again.

Likely to Recommend

Repair Quality

The staff was very friendly. The work performed was excellent. They even washed the interior and exterior of my car! I would definitely recommend them!

Customer Service

My Experience

Nikki kept me informed through out the whole process. Everyone from front office to manager was wonderful

Likely to Recommend

Repair Quality

Nikki was wonderful to work with

Customer Service

Returned Clean

My Experience

Have not heard of my car is complete.

Likely to Recommend

Repair Quality

Why are we getting texts to do a survey when we do not have our car and have not heard anything about it being completed

Customer Service

Have not heard anything in about a week but getting a survey with no car??????

Returned Clean

My Experience

Only issue is we checked the car in at 45k I'm miles. The vehicle now reads 51k. Not sure how this happens?

Likely to Recommend

Definitely would

Repair Quality

The decal on the bumper has air bubbles in it. Everything else was top notch. Customer service team is the best.

Customer Service

Great job. Team was excellent

Returned Clean

Likely to Recommend

Repair Quality

The job looks great. Customer service was fantastic. I will definitely tell people about you guys. Thanks for looking after my car and clean it out for me and washing it.

Customer Service

Likely to Recommend

Repair Quality

Excellent job well satisfied with my car repair and customer service. He kept me informed on the progress of the repair daily.

Customer Service

Great customer service.

My Experience

Kindness..

Likely to Recommend

Repair Quality

Customer Service

All is well

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied

Likely to Recommend

Repair Quality

Very pleased with the job done, would recommend to anyone πŸ‘

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The body work looks like the new version of the car!

Repair Quality

We had some sensor issues crop up after the repairs but will be able to get them repaired locally when the car returns to our location in South Carolina.

Customer Service

I have been able to communicate directly with the manager if the High Point location on behalf of my university student seamlessly.

My Experience

Likely to Recommend

Geeico scheduled

Repair Quality

Passenger window latch does not work from drivers control..worked prior to repair

Customer Service

Screws loose in rear taillight drivers side

My Experience

Very good customer service I would recommend them to all my friends that need repairs done to their vehicle πŸ‘ very pleased with the work that was done to my Kia soul.

Likely to Recommend

Repair Quality

Customer Service

They were professional and they kept me informed. I would highly recommend them

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication and explaining the repair process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience