Caliber - Irvington

4.7 (290reviews)
91%
486 Grove St,  Irvington,  NJ  07111

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (290)

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Obviously I am going to refer caliber collision to so many people that their cars needs repairs.

Repair Quality

An excellent job was done on my car

Customer Service

All their staffs are customer service oriented. They’re so polite in relating with customers.

Returned Clean

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Returned Clean

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Very professional and competent.

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Never these people do shady business

Repair Quality

The hood of my car is still broken it’s not aligned correctly my license plate holder is still damaged it was paid for but not replace l

Customer Service

Very poor I had a argument with the front desk girl and the old guy

Returned Clean

My Experience

Everyone was very nice, the entire staff was very professional and competent.

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My Experience

Respectful

Likely to Recommend

So far i have no problem with the work that was done both time so yes I would recommend others

Repair Quality

Everything looks good however it's a least car so I don't know how they going to feel about the step under the front doors being replaced but other than that I'm satisfied and even with that I'm still satisfied however it's not my car

Customer Service

Everyone i spoke to was very courteous through my process thank y'all

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Quality work well done.

Repair Quality

Very good

Customer Service

Great job, perfect repairs

My Experience

They did an excellent job

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Repair Quality

Car looked brand new

Customer Service

When I first called in about dropping my car off Luz was very warm and assuring her communication is spot on, very informative she really brought the experience to the next level always talked with a smile and had an even better attitude in person. When I got there I met Mr. Jerry and he really took care of me I appreciate his communication right off to bat letting me know when my car would be ready and when I received my car it was shiny brand new I couldn’t be more pleased. I don’t want to have to return but if for some unfortunate event I had to this would be my first choice

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My Experience

The estimate provided by Jerry was thorough and comprehensive, yet easy to understand. Luz was friendly, professional, and a pleasure to deal with for logistics, insurance coordination, and billing. The team was very accomodating to my daughter's work and travel schedule, completing the work on the car over the Thanksgiving holiday while she traveled home to Georgia. The car was ready when she got back to New Jersey. The whole experience was smooth and seamless. We are very satisfied, and highly recommend Caliber, and this location in particular. Overall ranking 10 out of 10!

Likely to Recommend

In addition to a great repair, Caliber handled all insurance interface, and my payment quickly and seamlessly.

Repair Quality

The repair came out like new!

Customer Service

Luz was courteous and professional. Jerry was thorough and accurate. The whole establishment treated my daughter with courtesy and respect. This was much appreciated as I am 1,000 miles away.

Returned Clean

Likely to Recommend

Repair Quality

I think caliber collision is great place to get your fixed and the people that work there are honest,professional,caring, and understanding. I been to both locations one in Bloomfield and Irvington they were 10 stars.

Customer Service

Returned Clean

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Excellent work

Customer Service

You did an excellent job repairing my car on a timely basis to accommodate my vacation plans. Thank you so much

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My Experience

Your expertise is superb