Caliber - Joplin
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
My wife and I will be putting negative google reviews and will be telling clients from my shop not to go here.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Kept on saying next week it would be done then forgot to order a part and had to wait another week for the part to come in then had to wait another week because they forgot to add a layer of clear coat. Two friends recommended me to take it here and after the experience, I will be telling people to take there car elsewhere at our mechanic shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There was a problem that needed fixed while I was picking up my car and they took care of it right away. Amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone
Repair Quality - 5.0/5.0 -
They are great to work with and I wouldn’t go no where else there communication is amazing. The ppl there is so very kind .
Customer Service - 5.0/5.0 -
They did great work on my car it looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The front end body work all looks great. I have a noise coming from the front. It sounds off when I hit a bump. Wondering what it is.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They made sure my tires were filled
Repair Quality - 5.0/5.0 -
Very friendly and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and flexible scheduling made it very easy to deal with them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paul and his employees have been very accommodating and ensuring of satisfaction.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect job. Fast and easy
Customer Service - 5.0/5.0 -
Very nice people
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I had a horrible experience. I dropped my car off to be repaired in early October. Caliber claim there were issues with the insurance company, with getting parts in, etc. I don’t know how much of that was true or not, but by mid November, they still did not have the parts to fix my car. Further, they said that once they didn’t get the parts, it would be 2 to 3 weeks before they can get my car repaired, which would put me into January before getting it back. I asked about being put to the top of the list because of how long I’ve been waiting, and the manager told me that is not how it works, and that there were other people waiting as well. I got tired of waiting, and informed them that I would not be bringing in my car back to be repaired and that they can return the parts. I found another body shop in town that got right on it and should be done in a few days. I don’t understand why everything took so long, but I suspect that they are accepting too many jobs. I found caliber collision because they were listed on GM‘s website as a partner that uses OEM GM parts, but I will never go back to them, and will advise against people taking their car there.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend caliber wherever I am.
Repair Quality - 5.0/5.0 -
It was a great experience given our circumstances. We live in Dallas and had the accident occur in Joplin on our way home from visiting family in Kansas City. The caliber location did everything in their power to keep us informed, worked with the - difficult - tow yard to get our car, and ensured our car was safe before returning to us. Nothing but great things to say about this caliber location.
Customer Service - 5.0/5.0 -
Outstanding, kept us in the loop every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would\nAbsolutely recommend anybody especially family
Repair Quality - 5.0/5.0 -
Travelers has done an excellent job. I hit a deer on the highway, going 75 miles an hour, and after all was said and done I can't tell that anything has happened. It feels like this is a brand new truck. Everybody was kind and courteous. Treated.\nMe with respect , everything was very much appreciated
Customer Service - 5.0/5.0 -
Like I said, I was treated with the utmost courtesy and professionalism.I hate to say it but was surprised because of past experience with other people.I was not treated in the same manner.\nA different establishment