Caliber - LA Crosse
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done on my car was very well done; looks like new!
Customer Service - 5.0/5.0 -
Customer service was outstanding. I especially want to recognize Tracy at the front desk, who was extremely helpful and even stayed open past closing time when I was running a bit late to pick up my vehicle - thanks very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everybody was wonderful
Returned Clean
My Experience - 5.0/5.0 -
I was so impressed by their customer care, they were truly concerned to help and satisfy the customer. I came there very uptight you might say, they made me feel very comfortable and reassured me all would be fine. They were above 100% in their caring, the work done and their professionalism. Thankful for their assistance
My Experience - 5.0/5.0 -
Mike and Tracy were wonderful to work with. Great communication. They handled my claim well and did a professional job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Excellent people
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! Super fast repair and nice folks helping us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely satisfied with the work done to my vehicle. The estimate was for a full week and was met by those expectations. Thank you for a job well done! I appreciate the professionalism and urgency to take care of me as a customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and kept us up to date with the process.
Likely to Recommend - 5.0/5.0 -
Very friendly and efficient
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept us up to date on the status
Returned Clean
My Experience - 0.0/5.0 -
Mgr simply agreed with my insurance company that my 06 Monte Carlo, which was buzzing along fine on 11/13, was now "totalled" after my car hit black ice on my way to a job interview from Onalaska to Red Wing.I managed to get the car home. I had an estimate at Gerber 11/15. I made an appt. for @Nov. 29th, and I drove it to their shop. They said they "could only do an estimate but had to remove the hood". Mike kept mentioning "my guys gotta get paid"...(?) Who says this for an estimate? He "warned" in a phone call on 12/01-while I was at the MD- "eh, you might get canceled"...(?!) Also, he suggested "my car had a noise from the engine. You know. From the cams". I responded, "No, I had never heard that". The guys at "Andy's" in Onalaska said it "purred", as of 10/05/22". I talked to my Mom, and withdrew my insurance claim late on 12/01/22. I've been insured by Safeco for 11 years. This claim was the biggest circus, in my time as a policyholder; they work for me?! It was managed by "silly girls" working out of their home in a state out East, as dogs barked in the background. They treated me with disdain, and never even updated the APP (11/14-12/03) I uploaded, once, that entire week. When I went back to meet "Mike" on 12/02, he said "Eh, I won't fix it", and gave the highest estimate $>$6,000...He joked "Hey, Julie. A guy stopped in, as he seen (sic) it in the garage, and offered to buy it for $300 to drive in a derby". (Do you think I am offended)? His young daughter, @21, was listed as an "estimator" and stood by. Later, "Makayla" drove my car out to the lot. They had removed many parts which had been attached, so now the front bumper is open to the cold elements! I was warned "You can't drive it. I don't want to get sued. And, no one in LaCrosse will fix it"! So. I had it towed home. I am telling this story to everyone I meet in LaCrosse, WI. My sister and her large family have 11 cars among them, along with my Mom.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber Collision in La Crosse were friendly, professional, and helpful.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pretty quick turnaround and my car was beautiful after the repairs, they even detailed my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication via text, for my car done sooner than I could have even gotten it in somewhere else! My car came back fixed and so clean! Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication. Tracy was very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the extra time put in to pay specific attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job and they were fast. Kept me in the loop every step of the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely, good communication and great work. Tracey was great facilitating everting!