Caliber - LA Crosse
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision was great to work with, EMC insurance was terrible would never recommend anyone to do business with them!
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Don't like the sudden change from local owners to a large company.
Repair Quality - 5.0/5.0 -
I'm told the same repairmen are staying with the company. They always do a great job.
Customer Service - 5.0/5.0 -
Thanks to Mike and Tracy, things eventually went well. The sudden change of ownership and Jake leaving was not appreciated.
My Experience - 5.0/5.0 -
They did a great job. I’m satisfy with what they did and thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks as good as new, parts are hard to keep in stock and they handled it well. Nice work guys
My Experience - 5.0/5.0 -
Always have had great service from Tracy and the staff at Schaller Jacobson. The same can be said about Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service and high quality
Customer Service - 5.0/5.0 -
Tracy has always been a professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
They did a good job in the repair, the painter didn’t do a good job on the pinstripe - I need to talk with them about how to remedy that.
Customer Service - 4.5/5.0 -
I appreciate the honesty of pointing out the paint flaw.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and workmanship. I will recommend and use again. Thanks Caliber!
Likely to Recommend - 4.0/5.0 -
They did try to make things right in the end, and that I appreciate.
Repair Quality - 4.0/5.0 -
Overall the vehicle was repaired to original condition on the exterior as far as I can see.
Customer Service - 3.5/5.0 -
Was not informed of the transition, the first day change over was a hot mess and confusing- no one knew what was going on, not a smooth transition. Those who remained behind from Schaller's tried to be helpful but the systems weren't all integrated. was not impressed when the guy kept talking to my husband and not me- even though it's my vehicle. (even after it was pointed out by both my husband and myself) I was happy with getting regular updates, though was never informed that you went over the estimated total value until we went to pick up the vehicle. Did appreciate that staff tried to fix a new rattle and that they paid for the shocks to help with the 40+ days in the shop and the issues we had with pick up.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had a very good experience everyone was very polite and helpful thanks again
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
overall a good experience
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
First estimate was hurried so all parts were not ordered. I was kept informed by texts indicating that work was on schedule, then day car was scheduled to be done, the text said my car was in assembly. Have a nice day. The next day I called and was told the car hasn’t been painted yet and I was told that someone would call and give me an update. No one called so I called and was told a wheel cover had to be ordered and then came but in the wrong color. I waited 2 days before I called back again and was told my car was at the Honda dealership to check the electronics, which was something I felt I should have been contacted about. 2days later I got a text saying the same thing and that my car should be ready in a day or so. I texted back to say that I needed the car before the weekend and received a text(finally) about an hour later saying my car was done. The car looks like new, but definitely not happy about the time and lack of communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing!