Caliber - LA Crosse
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The front desk staff were fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Poor quality, lots of noticeable imperfections in paint work on the front bumper especially in the sunlight
Repair Quality - 1.0/5.0 -
We looked at our equinox today at Brenengen Chevy in West Salem, the finish work on the bumper isn't very good quality, many imperfections in the paint, I would not recommend sending a product like this out the door. Body lines look good, haven't looked under the hood to check to see how things line up
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tracy amazes us with her efficiency, knowledge, and congeniality!
Likely to Recommend - 5.0/5.0 -
Tracy manages like a pro!
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0 -
All the staff are amazing in efficiency and knowledge.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A job well done and great customer service. Thank you.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend to friends and family.
Repair Quality - 5.0/5.0 -
Excellent overall.
Customer Service - 5.0/5.0 -
Excellent.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber was good. A little transparency with the previous owner would have made the experience much more bearable.
Repair Quality - 3.0/5.0 -
Probably less to do with Caliber itself, but I am providing a lower score than normal because of the previous owner (Shaller Jacobson) selling their business midway through the process. Long story short, it took my 3 months to get my truck worked on.
Customer Service - 3.0/5.0 -
Caliber was good about keeping in touch and keeping me updated. Previous owner, Shaller Jacabson, was not.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job! And even a week after when I walked in they knew who I was which is impressive since they only saw me twice. And they answered my question and fixed the very small issue that I had right away without hesitation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Tracey is amazing, thanks to her we decided to have our vehicle repaired there.
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated that you texted me 2/3 times, giving me updates as to the repair progressed! Your professionalism along with personal concern was excellent!