Caliber - LA Crosse
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for fixing my Buick Encore!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service! 10/10 recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fabulous service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, work well done. Very satisfied!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Repair is not complete
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very helpful and work was completed vert timely.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a nice job. Looks like new again. Pleasure doing business with them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It took quite a while to get my car fixed. My bumper w/ parts was accidentally thrown away which added to the time for repairs. I appreciated the company’s honesty regarding this situation.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
We don’t feel that it should’ve taken a month and a half to have our truck fixed, our estimated completion date got pushed back over a month since we first brought the truck there to be repaired, and got pushed back multiple times. We felt that our truck was not a priority.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was completed earlier than expected. Professional job. Great to have easy access to the rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Linda was fantastic! She kept me up to date and was great to work with.
Returned Clean
My Experience - 0.0/5.0 -
Lower part of bumper not replaced when there are visible scratches to it. Trunk has a white powder all over the inside. Hitch cover still has imprint of other car’s license plate on it. Asked for an estimate to also repair a very small dent in hatch not related to accident but never received it. My husband was told initially that they would take care of the dent as part of the other repairs, but then when I dropped it off, I was told that would not be the case. Then revived communication asking if I’d like a quote for the repair, which I said yes please, but I never received the email.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
In the end, the work was done properly, and they did an excellent job detailing the inside and outside of my car. Unfortunately, the work was not done correctly the first time, and I had to bring my car back in a second time. They had told me it was a 1-2 hour job to complete the work the second time, yet they had it for two full days before calling to ask if I wanted them to take my car to a dealership to double check the hatch, which I was concerned about damage to that the first time I brought it in. This request pushed them to have my car over the weekend. They had my car much longer than I anticipated for the short amount of time they said it would take to repair. The final work was done perfectly, I just wish it wouldn't have taken me bringing it back a second time to have that quality of work completed.
Customer Service - 3.5/5.0 -
While they seemed to listen to my concerns, they were not all initially addressed the first time around.
My Experience - 0.0/5.0 -
Satisfied with body work,not happy with the mechanical,transmission was slipping had to add 3qts of transmission fluid, radiator was low,had to add 3qts of anti freeze, also top radiator hose no clamp, had to take carto a shop to add granny fluid ,and antifreeze,not happy
Likely to Recommend - 3.0/5.0 -
Great body work ,lack of attention to mechanical repairs
Customer Service - 4.0/5.0 -
They had the vehicle almost three weeks,it's not like they were rushed,
My Experience - 5.0/5.0 -
Excellent customer service and quality! A special shout out to Linda!