Caliber - Lakeland
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It was done pretty well and quickly
Customer Service - 4.5/5.0 -
Very responsive and easy to work with
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.5/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have absolutely no complaints., in fact, I think my car is running and driving smoother than before the accident now, I think they fix things that I didn’t even know was messed up. They did a really good job!!
Customer Service - 5.0/5.0 -
No complaints
Returned Clean
My Experience - 5.0/5.0 -
Kyle was great communicated with me all the way till the end
My Experience - 5.0/5.0 -
Any issues I had we're answered in a timely manner and correctly. The staff were all professional and polite overall a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were responsive and resonible
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The original estimate did not match the final one which is fine, but we never received a phone call to go over the difference. They had to add a new bumper and other parts. I specifically said I wanted OEM parts when I originally brought my car in for the estimate. They never said that would be a problem. I picked up my car and the new bumper they put on (they originally said they wouldn’t replace the bumper just fix it) is about as thin and flimsy as a red solo cup. I feel like the parts are so cheap and have now diminished the value of my car. They also had to replace the plastic piece above the tire and the quality of that isn’t great either
Customer Service - 2.5/5.0 -
Front desk was nice, but again no one called me to say “hey I know the estimate we gave you says this but we are actually going to do this” and at least give me a chance to confirm what they are doing and what parts they are using
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We loved the service and the excellent care we received. They kept us informed throughout the entire process, which gave us confidence and peace of mind. We are truly grateful for their professionalism, kindness, and dedication. Highly recommended!
My Experience - 5.0/5.0 -
Great customer service, on top of things and keep me updated the whole time :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect service. Keep me updated all the way
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at Caliber were attentive and very friendly. They kept us updated throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kevin was amazing. Very happy with the final results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin was amazing. Very happy with the results.
Customer Service - 5.0/5.0 -
Kevin was amazing. Very happy with the results.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend.
Repair Quality - 5.0/5.0 -
Great service. Thank you.
Customer Service - 5.0/5.0 -
Great service. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently used this repair center again because they did such a great job for me in the past, and once again they exceeded my expectations. The staff was professional, friendly, and kept me informed throughout the repair process. The work was completed in a timely manner, and my vehicle was returned looking great. It’s reassuring to find a business that consistently provides quality service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was extremely polite, informative, and easy to talk to.