Caliber - Lakeland
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience. Good communication, clean facility, friendly people. Thanks for mailing this a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and prompt response! Great job, thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matthew Mon is an asset to Caliber Collision. The process was smooth and easy, Matt Mon orchestrated the whole process and was super responsive. Time is of the essence and Matt went above and beyond. The work on the vehicle came out impeccable. Caliber Collision is definitely the go to.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Caliber in Lakeland Florida had my car for two months and I got it back for one day after they Calais they fixed all the repaired needed I went took it to a dealership I originally bought it brand new from two months ago bevfore this accident it’s a 2021 toyaota Camry from amd they messed up the repairs that were supposed to be fixed in the first place and the paint Job is messed up toyota told me to take it right back down to caliber in Sarasota
Customer Service - 0.5/5.0 -
They messed my car up now they are trying to fix it again , they scratched my driver side window my car was dirty I have pictures of the bubbles up paint job the gym frank told me it was gonna be first priority and it’s not they told me today they haven’t taken it apart yet , caliber paid for me to be in another rental car but I do not trust them ! They didn’t do the job right the first time I’m very in happy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car came out great. Staff was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took 27 days to complete. Seems a too long but with with supply chain problems these days I guess I am not shocked. I received a call at 1 30 saying the tow service had arrived to transport my car from LAKELAND to RIVERVIEW. I arrived at RIVERVIEW about 2:45. My car didn't arrive until 5:10.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The Lakeland store but not the Wesley Chapel store
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car was dropped off on Sunday night at the Wesley Chapel store. They said the work might take a week. I called on Thursday to check on the progress and was told it had been towed to the Lakeland store that day. It wasted 4 days !! I did not have a rental and was forced to take a second week of vacation. The manger at the Lakeland store went out of his way to get my car to me by the following Friday! He did all he could to make sure the work was expedited even though it was not his shops fault for the delay.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great. The people at the wesly chapel location were very helpful. They wssisted me in picking up my car Great people