Caliber - Lakeland

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Looks great, but I'm getting wind noise in the repaired driver's door.

Customer Service - 5.0/5.0 -

So far, very professional

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks great and I can't tell there was any damage done

Customer Service - 5.0/5.0 -

I was able to walk in and get everything handled with the secretary and Kyle the repair specialist.

My Experience - 5.0/5.0 -

The whole team was very friendly & informative. They even vacuumed my car & filled my gas tank up!Would definitely recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Awesome service!!! Highly recommend

Likely to Recommend - 5.0/5.0 -

Great help

Repair Quality - 5.0/5.0 -

Very good. Quality work

Customer Service - 5.0/5.0 -

Great

Returned Clean

My Experience - 5.0/5.0 -

We appreciated the updates on the work being done on our vehicle. Everyone was great to work with‼️

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Unsatisfactory managerial response to customer concerns.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Caliber Collision was superior in handling my repairs. They were professional, I loved the text messages with updates on my car repairs progress and they work in conjunction with Enterprise so we were picked up and taken to Enterprise to pick up our rental car! I love that the process to make an appointment and establish a rental was super easy and online! Thank you Caliber Collision for taking care of my car!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very happy with Caliber Collision. They took their time to contact me with everything move they made on my vehicle repair. The time was fast and efficient, they even went above and beyond to replace my decal that was on the back of my truck. I will definitely be recommending Caliber Collision to all my family and friends. Thank you

Customer Service - 5.0/5.0 -

Very nice employees

My Experience - 5.0/5.0 -

Excellent service by everyone at Caliber! Car was fixed in 48 hours! Thank you for making the experience a great one!!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I would recommend more communication. Every point of communication was professional and clear. Just wasnt clear on when the car would be ready for pick up when needing to call off in advance

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great team. Especially my advisor Kyle who was very knowledgeable and kind.

Likely to Recommend - 5.0/5.0 -

I will recommend Caliber and I will continue to use Caliber

Repair Quality - 5.0/5.0 -

You work is perfect

Customer Service - 5.0/5.0 -

I didn't have to wait on customer service. I got status on my vehicle every day

Likely to Recommend - 5.0/5.0 -

Very likely

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Satisfied

Returned Clean

My Experience - 5.0/5.0 -

Kyle and the other staff were very nice. They put a smile on my face. They were efficient and a lot of fun to interact with. God Bless you all.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Thank you for you fast and pleasant service

My Experience - 5.0/5.0 -

Thank you for giving me an update and getting my car fixed earlier than anticipated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0