Caliber - Longview - Northwest

4.9 (505reviews)

98%

(430) 558-0709

1504 W Loop 281, Longview, TX 75604

98%

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1504 W Loop 281
Longview, TX 75604

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About Caliber - Longview - Northwest

See Photos

1504 W Loop 281
Longview, TX 75604

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (505)

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Rating

396 Customers Rated

5 Stars

71.7% Complete

(362)
4 Stars

5.1% Complete

(26)
3 Stars

0.8% Complete

(4)
2 Stars

0.6% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair team was frequently described as professional, friendly, and knowledgeable. Communication stood out as a major strength, with customers appreciating regular text and direct updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted minor issues such as parts delays, incomplete repairs, or cleanliness concerns, reflecting areas customers felt could be improved.

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Service Quality
Timeliness
Communication

"... and I consistently received updates on my vehicle. The repair quality exceeded my expectations‼️ MY car looks brand new, like it just came fresh off the lot. Thank you for ..." Read more

"... your employees, front office to the service area- you dont get that in Henderson body shops, which is a small town; I certainly didnt expect it from a chain in Longview. ..." Read more

"The repair was very fast and Im happy with the outcome. My car looks brand new!"

"I was extremely impressed w the quick turn around time on the repair of my suburban! And the communication was top notch."

"My vehicle was completed ahead of the estimated completion date, which was a pleasant surprise. I appreciated the ..." Read more

"... knowledgeable; explained the process clearly and completely. Finished in a timely manner a day earlier than expected!. They seamlessly handled the insurance side of the ..." Read more

"I am a repeat customer at Caliber Collision. I dropped my car off on a Monday and the repairs were made by Friday. Not only are they quick they were significantly ..." Read more

"They were finished a week ahead of their projected completion date."

"Caliber was fantastic, communication was next level, from drop off to pick up!"

"... the repairs are solid, but Ive only had it a day. I loved the text updates, the communication, the staff was very professional and helpful and polite; it was also ..." Read more

"... timely manner and the hospitality was phenomenal! I was made known of every update which I appreciated very much. Caliber Collision is the best place I have ever taken ..." Read more

"yes, at the end but not at the beginning"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication