Caliber - Longview - Northwest

4.9 (536reviews)
98%
1504 W Loop 281,  Longview,  TX  75604

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (536)

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The truck looks beautiful. Like it never happened

Customer Service

Great customer service

Returned Clean

My Experience

My first time using caliber I didn’t know anybody there and I met Mr. Michael Sullivan, who was the best representative of your company that I could possibly imagine. He kept me in the loop for every single thing. He was extremely professional professional very welcoming. He went above and beyond of anything that I ever expected from a body shop as much as I enjoy this process I hope I’ll never have to use them again but everybody I meet. I will definitely send his way.

Likely to Recommend

Goes without saying.

Repair Quality

Colton was great representative of your firm! He kept in constant communication during the repair process, from the initial greeting and repair review through receiving our vehicle upon completion. I have nothing but high praise for the experience. You may assume I will be a “salesman” for your company and will always use you for any other repairs.

Customer Service

Once again, Colton was a true professional.

Returned Clean

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Repair Quality

Customer Service

My Experience

Did a great job on keeping me up to date on the repair and thorough

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Returned Clean

My Experience

Caliber Collision is a top of the line operation. From start to finish, Colton was attentive to detail, communicated thoroughly, and walked me through the steps needed to get my vehicle back on the road. I cannot recommend them enough.

My Experience

I’m very impressed with the outstanding service I received at Caliber Collision especially Colton Stewart. From the moment I brought in my vehicle, he was professional, and highly communicative. He kept me informed throughout the repair process and made everything—insurance coordination, timeline updates, and pick-up seamless and stress-free.

Likely to Recommend

Repair Quality

I am very satisfied with Caliber Collision repair in Longview Texas on the loop 281

Customer Service

Customer service was very friendly

Returned Clean

My Experience

Appreciated the communication throughout the process. Haley was amazing.

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Customer Service

My Experience

Couldn’t be any happier about everything. You and the staff were so kind and kept me up-to-date on everything. Would highly recommend y’all to anyone. Thank you so much. My car looks great.

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Repair Quality

They provided great service and a terrific job on the repairs. Kept me updated daily by text.

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My Experience

HAILEE WAS VERY HELPFUL AND COMMUNICATED WELL. MADE THE SITUATION EASY DEAL WITH. THE REPAIRS WERE COMPLETED QUICKLY.

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Customer Service

My Experience

Excellent service!! Mike was great all the time sending updates about every step he get done on my car job

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Repair Quality

Very satisfied and thankful with Mike!! Excellent service!! Highly recommended

Customer Service

Mike was great updating me about any step he got done ✔️ until my car was fixed. Thanks Mike!!

Returned Clean

Likely to Recommend

Again, Colton Stewart(service advisor), Angela,& all other staff at Caliber Collision were good to me. Good business experience. I would recommend them to others. Peggy Jones Jordan

Repair Quality

My service advisor,Colton Stewart, was very helpful& explained my car repairs clearly. Angela, receptionist and all other Caliber Collision staff were helpful to me. Satisfied with the great repair work on my car. Thanks you,Peggy Jones Jordan

Customer Service

Returned Clean

My Experience

Excellent experience. Colton Stewart did a great job.

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Customer Service

Calibur provided thorough and excellent service.

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Repair Quality

Looks very good. Just now saw how good my trucks. Like nothing even happened. Thank yall for so much

Customer Service

Returned Clean

My Experience

Colton was a huge help and always kept me updated on the progress of my car the whole time they had it! They were fast and so nice! Even delivered the car to me when it was finished! Thank you so much! Can’t recommend them enough!

Likely to Recommend

Repair Quality

They did a great job. You couldn’t even tell my truck hit a fallen tree

Customer Service

Returned Clean