Caliber - Longview - Northwest

4.9 (534reviews)
98%
1504 W Loop 281,  Longview,  TX  75604

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (534)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

💯 perfect experience!

Repair Quality

Customer Service

I have never received better customer service with any transaction I’ve ever with a repair shop or auto service dealer.

Returned Clean

Likely to Recommend

Good job

Repair Quality

Very pleased

Customer Service

Very pleased

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Collarín Stewart was very helpful always keeping me updated and answering any questions I had.

Returned Clean

My Experience

I’m grateful I went with my gut to choose this location and company over the others to do the work. Everyone was friendly from the front of office to the estimator who took care of my truck. Very communicative and surprisingly quick to get my vehicle repaired. Honestly, I was just surprised how less stressful the process was.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I hope I never have a friend or family member that is involved in an accident.

Repair Quality

The car was broad sided, the body work was great however the vehicle seems as if the alignment is off. I wonder if the vehicle alignment was checked.

Customer Service

I think his name was Colton but I'm not sure. I don't recall him giving me a business card which would have helped. The person at the front desk, I don't know her name but I did not care for the 1st impression I received from her but the follow-up was 10X better.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Colton was great keeping me updated and explaining the process.

Returned Clean

My Experience

The staff was very friendly in customer oriented. Kept me updated through the process with text messages. Would recommend them to anyone in need of auto body repairs.

Likely to Recommend

Repair Quality

The staff was very friendly and helpful through the entire process. Would definitely recommend this facility.

Customer Service

The staff was very friendly and helpful through the entire process. Will definitely recommend this for Saturday.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome costumer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Colton was great to deal with, kept me updated and made sure I was happy with the repairs and the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were done in a week and charged me less than originally quoted. I am extremely satisfied with their work. Way to go Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean