Caliber - Longview - Northwest

4.9 (529reviews)
98%
1504 W Loop 281,  Longview,  TX  75604

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (529)

Likely to Recommend

Good business.

Repair Quality

My car looked brand new.

Customer Service

Excellent job.

My Experience

Service was excellent and the quality of the work was exceptional. Repairs were completed over a week before the projected date. Employees are very pleasant and professional to work with. I couldn’t be happier with my “new” car! Thank you Caliber for running a class operation!

Likely to Recommend

I could not be happier with the service and the quality of work. I highly recommend to anyone needing collision repair work!

Repair Quality

Super service and awesome staff!

Customer Service

Excellent service! Friendly and highly professional staff. They answered all my questions and addressed my concerns.

Returned Clean

My Experience

Expert service, very satisfied, all went the extra mile

My Experience

Likely to Recommend

Repair Quality

Customer Service

beyond satisfied

Returned Clean

My Experience

The staff was anazing. They were very knowledgeable and friendly. They made sure I was taken care of.

Likely to Recommend

I will definitely tell all of my friends how great Caliber Collision my experience was.

Repair Quality

All the staff I met were amazing!!!

Customer Service

Returned Clean

Likely to Recommend

Very nice and answer all my questions

Repair Quality

Customer Service

Colton was great he took care of everything for me

Returned Clean

Likely to Recommend

Repair Quality

Other than for the 15 miles put on my car? Do test drives do that many miles?

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Had been to other shops in area with very little satisfaction, will recommend as best in Longview

Repair Quality

Very friendly and competent staff, went out of their way to please me

Customer Service

Couldn’t have been treated better, top notch

Returned Clean

My Experience

We loved how they kept us informed on the progress of our car. When my husband arrived they took him to pick up a rental car. When we went to pick up our repaired car, they handled our rental car return. Very friendly and professional. We are so pleased

Likely to Recommend

Repair Quality

Very satisfied. Grateful for their help with the rental car. Also, we appreciate how they kept us informed of the progress on our vehicle

Customer Service

Returned Clean

My Experience

Thank you for keeping me updated on progress of repairs. It put my mind at ease so I could focus on other projects.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

He did an excellent job. However my son is the one to drive it. If there is problems he will let me know.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The whole team was great. Mike did an excellent job keeping me updated during the whole process. I loved they sealed with the insurance directly and I was minimally involved.

Customer Service

My Experience

I have already been contacted by Colton and we are working on finding out what is wrong with the car.

My Experience

Hailey was extremely kind, as if I was talking to a friend with my vehicle I highly recommend.

My Experience

Haylee was awesome. The insurance I had was difficult to work with but she stayed in contact and very helpful the whole process! 10 out of 10 service 🙌🏾

My Experience

Mike kept us informed at every step and was amazing! We will absolutely recommend Caliber to anyone who needs their car repaired. They were thorough and answered every question through the process.

Likely to Recommend

Repair Quality

Customer Service

Mike took care of everything for us. He and the staff at Caliber are extremely helpful and thorough.