Caliber - Longview - Northwest

4.9 (529reviews)
98%
1504 W Loop 281,  Longview,  TX  75604

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (529)

My Experience

Colton was awesome!!! Michelle was amazing!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Me encanto como quedo mi carro

Customer Service

Returned Clean

My Experience

Colton was great! This was my first claim and first time having to get my car fixed and he made the process easy and smooth. My car was done earlier than I expected and it looks great! He kept me in the loop and updated me throughout the time they had the car which I really appreciated. I’m very satisfied with my experience with caliber collision.

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Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great and seems to drive perfect. Might be noticing a little extra road noise but not sure about that. Great job!

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Repair Quality

Good work, all very professional

Customer Service

Returned Clean

My Experience

My Experience

Caliber was absolutely great on my repair. From start to finish. The technician the did the repair was fabulous. The Paint matches to perfection. Lost of shop struggle with 3 stage white, but not this painter. He flexed his knowledge on this job. And I could Go on and on about the Parts department!!!!

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Returned Clean

My Experience

Super fast service.

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Repair Quality

Done quickly and runs great. They even washed and vacuumed the car as well!

Customer Service

Great service

Returned Clean

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I definitely would recommend them

Repair Quality

I am very pleased by the service and personal attention I received to update me of the progress of the repairs

Customer Service

Colton gave outstanding customer service

Returned Clean

My Experience

Mike makes everything better!

My Experience

The team at Caliber, Mike and Angela are great people. The 2 I've delt with. Very professional very down to earth. Plus when dealing with businesses. Hats off to Caliber

Likely to Recommend

Repair Quality

Very professional and updates on repair process is great.

Customer Service

Angela and the front desk is a welcome sight. Mike is the service tech I dealt with. Interaction with him throughout the process was awesome. Very professional and knowledgeable.

Returned Clean

My Experience

I wouldn’t go anywhere else to get my car repaired! Communication was great and the repair makes the car look new!

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Repair Quality

Customer Service

Very good communication!

Returned Clean

My Experience

All I can say is that you’re team did an excellent job on my vehicle and definitely will tell all my friends and family about the job y’all did again thank to all that was involved and thank you mike

My Experience

I would definitely recommend caliber! they notified me every step of the way with the process of my car!

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Repair Quality

Great on keeping up with status updates.

Customer Service

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Repair Quality

Colton was absolutely awesome. The repairs look fantastic and the vehicle looks brand new.

Customer Service

Colton was very responsive and provided timely updates as to the status of the vehicle repairs.

Returned Clean

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Repair Quality

they did a great job in a very timely fashion.

Customer Service

super nice guys! kept me updated regularly

My Experience

Was very pleased with how my car turned out. They finished fixing my car before the time expected to be finish. Appreciate they send a message on the progress of my car. Overall satisfied with there service and will definitely be using them again.

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Customer Service

Returned Clean

My Experience

Very professional…. I was informed regularly about the progress in my vehicle. Ms. Hailee did a very thorough and professional job.

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Repair Quality

Very professional service.

Customer Service

Returned Clean

My Experience

They kept me informed in every step until car was completed

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Repair Quality

Customer Service

Returned Clean