Caliber - Longview - Northwest

4.9 (505reviews)
98%
1504 W Loop 281,  Longview,  TX  75604

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (505)

My Experience

Colton has provided us SUPERIOR customer service with repair of our vehicle. His approach to service was professional, caring, and intent on customer satisfaction. Angela's greeting on the phone and in person was very much the same. Colton walked me around and introduced me to the manager and techs. As a result of my experience with Colton and Caliber I am considering having my antique truck repainted at your facility.

Likely to Recommend

I will recommend Caliber and specifically Colton Stewart (and Angela) to others for body repair work.

Repair Quality

Customer Service

My Experience

Great friendly service staff. Kept us well informed and included us in decision process.

Likely to Recommend

100% satisfied

Repair Quality

Look like new

Customer Service

Great people, both Homer service rep and front desk.

Returned Clean

My Experience

Service was Excellent. Caliber Collision kept me updated with the progress of my vehicle and when it was supposed to be ready. Every one was informative nice.

My Experience

They finished early which was a tremendous benefit to me. I was kept well informed throughout the process of the repairs, well done and thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The shop did a fantastic job!

Customer Service

The staff is super helpful and friendly!

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied, communication was fantastic and repairs were done perfectly.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The team kept me up on what was happing with my vehicle. They gave me estimated date and came thru! I hope to never have another accident, but if I do, I would definitely choose them for my repairs! Thanks Caliber Collision!!

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

My Experience

Colten Stewart is perfect during the times of communication & follow through statements & the work of the repairs came back perfect.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication. Perfection in repair

Likely to Recommend

Repair Quality

Great service

Customer Service

Excellent customer service!!

Returned Clean

Likely to Recommend

Would definitely use again.

Repair Quality

Repair was awesome and done efficiently. Was notified along the way and couldn’t be more happier.

Customer Service

Great customer service. Received a ride to my home after drop off and also got the rental taken back upon delivery of the car.

Returned Clean

My Experience

Very clean facility and professional service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Awesome people!!! And they work really fast!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated Cole sending me updates on the progress of the repair work on my Encore. The end result is marvelous. I can't tell that anything had happened to my car. It was that great of a job well done. Thank you!

Likely to Recommend

Repair Quality

The guys at Caliber were courteous and they worked hard to keep me updated on the progress of repairs to my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very helpful an nice

Customer Service

Very helpful an nice

Returned Clean

My Experience

Colton and team did a great job!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean