Caliber - Longview - Northwest

My Experience - 5.0/5.0 -

Thank you so much for a seamless and polished process! Our car looks amazing and we were so pleased with the personal service from every Caliber team member we met.

Likely to Recommend - 5.0/5.0 -

I would definitely recommend them.

Repair Quality - 5.0/5.0 -

Our car has never looked better! They did a great job! We were very pleased with the reliability, professionalism, and excellent communication.

Customer Service - 5.0/5.0 -

Great customer service. Every question was answered accurately and courteously.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Wry friendly and courteous. Got me and and my truck out fast with excellent work. They kept me up to date on the progress.

Likely to Recommend - 5.0/5.0 -

Only place I will go now.

Repair Quality - 5.0/5.0 -

Got it in, kept me up to date on the progress and got it done sooner than expected.

Customer Service - 5.0/5.0 -

Very friendly and they kept me updated on the progress.

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My Experience - 5.0/5.0 -

I was kept updated about the progress of my car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I had a great experience with Colton at caliber, the insurance company I was working with was awful and the people at caliber made the experience so much better!

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Likely to Recommend - 5.0/5.0 -

We experienced top notch service and will definitely recommend.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Angela at the front desk was friendly and welcoming. Colten was not only professional and friendly, but went above and beyond to meet our needs. I could not have had better customer service!

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Colton did a great job getting my car fixed and done in a timely manner!

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Customer service from the initial phone call to being greeted walking in, meeting with the service technician, and all the way through the process was amazing! The repairs make it look like nothing ever happened and everything was done so quick! I so appreciate y’all!

Likely to Recommend - 5.0/5.0 -

I already have and have recommended a friend seeking upper level management opportunities to look into your company as I was so impressed with my experience.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Good job

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

The process of bringing in our vehicle and the communication during the repair was very helpful and appreciated.

Likely to Recommend - 5.0/5.0 -

Caliber Collision is our "go to."

Repair Quality - 5.0/5.0 -

We haven't driven the vehicle extensively since the repair, but it looks beautiful and seems to be working perfectly.

Customer Service - 5.0/5.0 -

Very friendly, professional, and thorough.

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Likely to Recommend - 5.0/5.0 -

Very good service

Repair Quality - 5.0/5.0 -

Very satisfying

Customer Service - 5.0/5.0 -

Very satisfying

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My Experience - 5.0/5.0 -

Where do I begin. Awesome upfront service, personal interaction and repair work OUTSTANDING. A special shout out to Colton and Angela for keeping me informed with each step of the repair.

My Experience - 5.0/5.0 -

Very helpful and keeping us up to date on progress

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Colton was amazing and very helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great and Colton did a great job.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I will have no issues recommending this repair shop to others.

Repair Quality - 5.0/5.0 -

Great service. Professional all the way.

Customer Service - 5.0/5.0 -

Great customer service.

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My Experience - 5.0/5.0 -

Unfortunately you didn't get to repair my vehicle as my insurance company chose to "total" it. BUT, from the great customer service I received in the brief two visits, (dropping it off and coming back to get my belongings out of it a week later) I will be giving Caliber Collision another opportunity for my business the next time I am in need.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The customer service I received from Colton was great. Very friendly and knowledgeable.

Customer Service - 5.0/5.0 -

The customer service I received from Colton was great. He was very friendly and knowledgeable.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Great communication, very friendly, Angela and Colton were great. My car was beautiful. Colton even did a little research for me and found a product that will help with the cloudiness in my headlights. (My headlights had nothing to do with what was being fixed. He just did this cause I asked a question) Super great crew

Likely to Recommend - 5.0/5.0 -

Already made my recommendation to a few friends and left a Google review

Repair Quality - 5.0/5.0 -

Everything was great. And my car was better than new. Colton and Angela were great.

Customer Service - 5.0/5.0 -

Great communication from Colton and Angela

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