Caliber - Longview - Northwest

4.9 (505reviews)
98%
1504 W Loop 281,  Longview,  TX  75604

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (505)

My Experience

The ladies i met that works there are wonderful and whoever did the job did a great job. It take as long as they said it would. Will definitely use them again if I ever need repairs done again and I will highly recommend them to anyone needing their service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was incredibly friendly and explained things well about the process. I’ve never had to do any sort of insurance claim or repairs to a vehicle so I was nervous going in. Hailee was extremely friendly and set expectations well when dropping the car off about the process, explaining that there may be some spots they aren’t able to get back to 100% on the vehicle. Fast forward a week, and the car is ready three days ahead of schedule with everything looking flawless. I appreciate everyone at CC for helping me get back on the road!

Likely to Recommend

Excellent

Repair Quality

Excellent repair quality and paint

Customer Service

Returned Clean

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Good

Repair Quality

Customer Service

Great job

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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My Experience

Estoy muy sastifecha con mi carro me lo dejaron como nuebo me encanto super al 💯 muchas Gracia vendiciones todos los k puscieron manos ala obra le doy Gracia adios k yo estoy felis felisidades a todos k tengan un eselente dia

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Repair Quality

Gracia fue buen trabajo me encanto muchoo

Customer Service

Gracia por su buen trabajo felisidadess

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

1. Frequent updates. 2. Amiable attitude. 3. I have not driven my vehicle yet, but the visual inspection of the repair seems high quality. 4. Home delivery after the repair. Thank you!

Likely to Recommend

I world go back let alone encourage others to use Canning Collision.

Repair Quality

Customer Service

Hailee was so empathetic and sweet working with me and explaining things to me from the very first day. She's the best. Those in the front office were very attentive.

Returned Clean

My Experience

I can’t lie, dropping an $85k pickup off with the entire driver’s side damaged to a body shop I didn’t know was nerve-racking. In the end, I couldn’t be happier. The one very minor detail that needed attention was handled amazingly by Jayme. The truck came back even better than I expected. Thanks Jayme, Hailey and team! I hope it’s not soon, but I will be back if I ever need body work on my personal or any company fleet vehicles.

My Experience

Body repairs to my vehicle were fast and an incredible job. Always a pleasure using caliber.

My Experience

Everything was great! But there was one piece that I don’t think was repaired. It was a small trim piece along the roof. It’s a convertible and it slides into a rubber grommet. It doesn’t sit flush. It’s not noticeable unless I point it out. They may have tried to fix it but I didn’t pick it up and wasn’t able to address it at the time. Wife didn’t notice it, son don’t notice it.

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Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

The team was very helpful and took great care of my vehicle. I liked the text message update on when you started working on my vehicle and when it was completed.

Likely to Recommend

Repair Quality

Looks and feels good as new

Customer Service

Friendly

Returned Clean

My Experience

Car repair looks great. You finished the work early and were so nice to deliver the car. Thank you for your service. Connie Camp

Likely to Recommend

Absolutely I will recommend Caliber.

Repair Quality

Was good service and very professional.

Customer Service

Excellent service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean