Caliber - Longview - Northwest
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber Collision has the most friendliest and professional staff. I was informed with the status of my car while in the process of getting repaired, which was a major plus. I am truly grateful for Caliber, and I couldn't have picked a better place to repair my car. Thanks Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed on the progress of the repair. Satisfied with the professional workmanship by staff. Timeliness of getting the vehicle back from repair was great.
My Experience - 5.0/5.0 -
The whole team was incredibly friendly! Customer service was top tier! Every interaction with any staff from beginning to end was phenomenal! Hailee was amazing to work with, and always had a friendly smile and great interaction with Mrs. Angela at the desk! Your team is great to work with!- will always recommend caliber!
My Experience - 5.0/5.0 -
Love this place. Smooth and easy process. Great service. Thank you Mike!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer Service Kept me informed on repairs and say delays. Great place
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best customer service I have ever had to deal with in my life anywhere. I had the pleasure of dealing with Michael Sullivan and let me tell you that he needs a pay raise or something. He gave me updates on my truck everyday and I could tell he was trying his best to get me my truck back as quick as possible. He was even at home sick with the flu still giving me updates!! With all that being said my truck also looked like it never had damage in the first place and they even cleaned the inside and outside! I will for sure be bringing any future vehicles of mine to yall if needed and will be recommending to everybody. Thank yall so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike and Kathy (I think this was the front desk ladies name) were incredible and made the whole process so easy
Returned Clean
My Experience - 5.0/5.0 -
Car looks great; LOVE that it was washed. I assume the repairs are solid, but I’ve only had it a day. I loved the text updates, the communication, the staff was very professional and helpful and polite; it was also extremely helpful to me personally that enterprise would pick me up and that you allowed me to leave the rental car at Collision. I didn’t have to get anyone to help me or come with me. It was probably the best Body Shop experienced I’ve ever had.
My Experience - 5.0/5.0 -
I loved the customer service and all the ladies up front Who could ask for anyone informative and sweet. I would recommend them to anyone who needs there service.
Likely to Recommend - 5.0/5.0 -
I,ve never used ya'll, but I'll let any of my friends that ya'll do great work
Repair Quality - 5.0/5.0 -
I enjoyed the help I help I received and could not asked for the ladies that helped me You could tell by talking to them they enjoyed there job. The work they did on my MAXIMA was great. Looks like a new car again. Thank you so much for the work and service I received. God Bless
Customer Service - 5.0/5.0 -
They were all great-- I'd say they need a raise
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It was wonderful customer service
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m very satisfied with my overall experience.
Repair Quality - 5.0/5.0 -
Great experience with Caliber Collision, thank you so much!!
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0 -
Angela and Mike wre fabulous. I will be coming back when I need work done because of them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great. The service advisor provided regular updates on the status of my vehicle. Repairs where made in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and over avc
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great consistent communication.
My Experience - 5.0/5.0 -
Great service and repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was incredibly professional and informative. I had a great experience and would highly recommend them to anyone—the team was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional, polite, and courteous. I would recommend this company to anyone.