Caliber - Longview - Northwest

4.9 (509reviews)
98%
1504 W Loop 281,  Longview,  TX  75604

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (509)

Likely to Recommend

Repair Quality

Everything was great they did a terrific job they matched the color up with my car I believe they even cleaned the car out because it looked really good inside I love all the things that they did it couldn't be no better I know if I had to bring my car anywhere it would definitely be them guys over there they did amazing job and I'm very thankful. And I definitely appreciate them staying in touch with me Mr Mike was amazing with communication that was a big deal for me and they did exactly what they stood by

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Hailee was PHENOMENAL at keeping me updated on the repairs and what all was happening in real-time! Everyone was so polite and professional! It was there a tad longer than everyone anticipated, but I’d much rather have the vehicle repaired RIGHT, than FAST. I highly recommend!

Likely to Recommend

Will highly recommend

Repair Quality

Caliber was fantastic, communication was next level, from drop off to pick up!

Customer Service

Super friendly, even gave me a ride after dropping my vehicle off!

Returned Clean

My Experience

Caliber Collision did a completely excellent repair on our Volkswagen beetle. My experience with the Caliber team was always very professional. I was always kept informed of the progress of my vehicle status. The team has a can do attitude and show great respect for the customer. Keep doing what you're doing. We appreciate all you do. Thanks again!

My Experience

Great communication, the people i spoke with was very helpful my SUV literally looks like new

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

VERY VERY VERY HAPPY! Plus the staff Was so caring. Will definitely recommend them to anybody

Likely to Recommend

AWESOME BODY SHOP. DID OUTSTANDING WORK

Repair Quality

They did a WONDERFUL WONDERFUL JOB PLUS THE STAFF MADE YOU FEEL SO SPECIAL. WHICH IS RARE NOW DAYS. WILL RECOMMEND.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

very professional

Customer Service

Returned Clean

My Experience

I loved how my lady was making sure that my car was being worked on correctly.

Likely to Recommend

Repair Quality

Loved the service at Caliber collision. How when you walk into the door you are greeted and taken care of and make sure the work on your vehicle is done correctly.

Customer Service

Returned Clean

My Experience

Your staff is absolutely amazing and I can tell they enjoy working there (which says a lot about your team/company)! Top notch work on repairing my Jeep too! Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Most definitely

Repair Quality

Our go to place for quality

Customer Service

Friendly and caring.

Returned Clean

My Experience

Thank you for the wonderful customer service. Angie and Mike were great. They took great care of me. They took great care of me and I will and have told others about your company.

Likely to Recommend

I already have

Repair Quality

I'm very satisfied with the friendliness and professional service provided .

Customer Service

The best

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were great and they took good care of my vehicle and they kept me well informed on everything

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for the timely service and repairs and always keeping me in the loop of it all!

My Experience

Courteous, friendly service, excellent job on the car and thank you very much for cleaning it

Likely to Recommend

Already have

Repair Quality

Wonderful job friendly people!

Customer Service

Very courteous service

Returned Clean

My Experience

My car ended up going to the Caliber in Longview. They were fantastic. Kept me in the loop every step of the way!! Will definitely use them again

Likely to Recommend

Repair Quality

Great work.

Customer Service

Mike in Longview was fantastic. He kept me in the loop. Texted me daily with updates.

Returned Clean

My Experience

Professional, friendly, knowledgeable; explained the process clearly and completely. Finished in a timely manner (a day earlier than expected!). They seamlessly handled the insurance side of the repair. An excellent experience with Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very happy people like Juan took extra care of my truck, and Hailey was attentive and informative.

Likely to Recommend

Repair Quality

Customer Service