Caliber - Madison AL

4.4 (687reviews)
89%
5515 Promenade Point Pkwy,  Madison,  AL  35758

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (687)

My Experience

They kept me informed all the way through. They did a great job on my car. I am very happy with the results.

Likely to Recommend

Repair Quality

Very polite, answer all my questions completely,excellent workmanship. I would go there again

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I had to for another week over the d livery day, and the car wasn’t ready I had to have towed back to the shop for more repairs

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Nice

Repair Quality

Very very good work

Customer Service

Nice

Returned Clean

My Experience

I was given my car back after the damages were supposedly fixed and after looking at the bill and driving it its clear only body work was completed and no mechanical issues were addressed leaving me to drive a vehicle that is unsafe as it yanks me off the road which is a hazard to myself and those on the road around me. i am very upset that this is the results i have received.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

All staff members were professional and courteous. The repair was done on time and to my satisfaction.

My Experience

Everyone was nice. The repair was done right and finished before the estimate date.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I would recommend Caliber Collision that was very professional

Repair Quality

My experience was excellent all the employees was very courteous very professional and kept me informed every step of the way very well satisfied

Customer Service

I am very satisfied with the job you done on my car very professional everything is running well

Returned Clean

Likely to Recommend

Great people, great service. Some timing issues could get cleaned up but I don’t usually make recommendations anyway.

Repair Quality

Everything looks brand new. You would never know there was any damage

Customer Service

The receptionist was very welcoming and helpful. Carson, the tech, always leotard me up to date with repairs and even the delays.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone was very professional and courteous. The repair looks great!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Service was great I know parts labor and man power all take time everyone did a good job and I'm glad my suv was sent here

Repair Quality

Customer Service

Returned Clean

My Experience

If given the opportunity to rate the service I received from Caliber, it would be 10 of 10. I have to give a Special thanks to Carson. Mr. Carson kept me informed on the status and any issues replacing matched parts for my vehicle. During the day of delivery Carson notice a couple of smudges and quickly buffed them out. I also have to give credit to a job well done to the painter for a better than factory paint job. I'm still amazed at the awesome service I received. Thank you, so much. Great Experience.