Caliber - Madison - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Let me say I Am Very Impressed with Caliber Collision !!!!, I dreaded having to getting my car repaired after I hit a deer, I expected to take for ever, drop it off and wait weeks not knowing when it was going to be finished. They sent me Tx messages keeping me updated the whole time, they had it one week and Did A Great Job !!! AND they give a Guarantee in their work !!!! No Place Does That !! A One Rating !!!
Likely to Recommend - 5.0/5.0 -
Recommend to Everyone
Repair Quality - 5.0/5.0 -
Extremely Impressed with Caliber Collision. They were kind, though, most of all they sent me Tx updates on the repair of my vehicle !!!!, They did a perfect job on completing and it only took 1 week !!! Would Recommend Them to Anyone
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Caliber, from my initial phone call until they released my vehicle, was extremely nice, professional, and transparent. I will recommend Caliber and staff to anyone. They demonstrate care for the customer and the car at one of the most stressful times and a person’s life. Thank you!
Customer Service - 5.0/5.0 -
Larry was the best and Caitlyn was very sweet and helpful .
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Would give an "11" if that was an option.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Came back look great. Highly recommend.
My Experience - 5.0/5.0 -
Did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole experience was a pleasant one. Caliber cares about the quality of their work and made the process look so easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated their communication and clear answers along the way. It took a while, a lot of damage was done, but it looks great and runs well. So glad to have my truck back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The actual repair work itself was a 10
Repair Quality - 3.5/5.0 -
It took weeks longer than originally quoted and the detail was just the outside I still had sanding dust all in the inside, but overall I was satisfied
Customer Service - 2.0/5.0 -
Poor communication and the communication was reporting a different day of completion every time I called
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I continuously updated and kept abreast of the situation and issues. Everyone I spoke to was very professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the work and the professionalism of the team.
Customer Service - 5.0/5.0 -
They are customer friendly
My Experience - 5.0/5.0 -
Totally satisfied with work performed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision were awesome!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All aspects of the repair of our vehicle went super well. Finished a day early, several status reports to keep us informed. Like new quality repair. Excellent customer service from Larry and Caitlin.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
An after market muffler was put on my car that is so loud. When we called, we were told the right one was on back order. We told them to order it and replace it asap. Still no ETA.